# Support

**URL:** https://forums.pimoroni.com/c/support/5.md?page=3

[Latest](https://forums.pimoroni.com/latest.md) · [Categories](https://forums.pimoroni.com/categories.md)

**Page:** 4

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## ['GPIO not allocated' error for HyperPixel 4.0 on a raspberry pi 4B](https://forums.pimoroni.com/t/gpio-not-allocated-error-for-hyperpixel-4-0-on-a-raspberry-pi-4b/28950)

<div class="topic-metadata">

**Author:** [@acardona](https://forums.pimoroni.com/u/acardona)\
**Replies:** 3\
**Last updated:** [July 10, 2026, 8:46pm UTC](https://forums.pimoroni.com/t/gpio-not-allocated-error-for-hyperpixel-4-0-on-a-raspberry-pi-4b/28950 "2026-07-10T20:46:51Z")

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I have flashed a fresh raspbian into the SD card of a 2018 raspberry pi 4B, running: $ uname -a Linux raspberrypi 6.18.34+rpt-rpi-v8 #1 SMP PREEMPT Debian 1:6.18.34-1+rpt1 (2026-06-09) aarch64 GNU/Linux $ lsb\_release -…

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## [GPIO Hammer Header RIG with the pi zero facing down?](https://forums.pimoroni.com/t/gpio-hammer-header-rig-with-the-pi-zero-facing-down/28951)

<div class="topic-metadata">

**Author:** [@assaft](https://forums.pimoroni.com/u/assaft)\
**Replies:** 1\
**Last updated:** [July 7, 2026, 4:27am UTC](https://forums.pimoroni.com/t/gpio-hammer-header-rig-with-the-pi-zero-facing-down/28951 "2026-07-07T04:27:09Z")

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I’d like to end up with the male 20x2 pin header facing dow. This is needed because I want to plug the pi zero into a custom PCB board with the pi facing up. To achieve this effect I need to use the Installation Jig wit…

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## [Have I got a faulty bonnet?](https://forums.pimoroni.com/t/have-i-got-a-faulty-bonnet/28945)

<div class="topic-metadata">

**Author:** [@simplesteve](https://forums.pimoroni.com/u/simplesteve)\
**Replies:** 1\
**Last updated:** [July 5, 2026, 8:23am UTC](https://forums.pimoroni.com/t/have-i-got-a-faulty-bonnet/28945 "2026-07-05T08:23:43Z")

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Hope someone can help and I am posting in the correct channel. I am attempting to build GitHub - ColinWaddell/FlightTracker: Raspberry Pi flight tracker with a dot matrix display that shows real-time overhead aircraft i…

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## [HyperPixel 4.0 Square - Screen blanking](https://forums.pimoroni.com/t/hyperpixel-4-0-square-screen-blanking/28947)

<div class="topic-metadata">

**Author:** [@nohouse](https://forums.pimoroni.com/u/nohouse)\
**Replies:** 2\
**Last updated:** [July 2, 2026, 12:17pm UTC](https://forums.pimoroni.com/t/hyperpixel-4-0-square-screen-blanking/28947 "2026-07-02T12:17:31Z")

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Hello! I got the HyperPixel 4.0 Square touchscreen to build a little web kiosk application. Everything is working fine but I have a question/request: Is there a way to blank the screen after a specified amount of time…

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## [💔 Could my poor Inky Impressions screen be damaged?](https://forums.pimoroni.com/t/could-my-poor-inky-impressions-screen-be-damaged/28942)

<div class="topic-metadata">

**Author:** [@owntheweb](https://forums.pimoroni.com/u/owntheweb)\
**Replies:** 1\
**Last updated:** [July 1, 2026, 5:40am UTC](https://forums.pimoroni.com/t/could-my-poor-inky-impressions-screen-be-damaged/28942 "2026-07-01T05:40:26Z")

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I bought the 13.3" display from Adafruit. It’s been working great for a couple of weeks now (love the color!!), arrived with good packaging/great condition. I’ve had great success over the last couple of weeks, workin…

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## [Why do Pimoroni Pico 2 boards have 1k resistors on some/all of the ADC capable GPIO?](https://forums.pimoroni.com/t/why-do-pimoroni-pico-2-boards-have-1k-resistors-on-some-all-of-the-adc-capable-gpio/28781)

<div class="topic-metadata">

**Author:** [@kjw](https://forums.pimoroni.com/u/kjw)\
**Replies:** 7\
**Last updated:** [June 30, 2026, 12:01pm UTC](https://forums.pimoroni.com/t/why-do-pimoroni-pico-2-boards-have-1k-resistors-on-some-all-of-the-adc-capable-gpio/28781 "2026-06-30T12:01:53Z")

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I was browsing some schematics, as you do, and noticed there are some 1k resistors on some of Pimoroni’s Pico boards - these do not feature on the Raspberry Pi originals. Why are these there? From my cursory inspection t…

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## [Raspberry Pi 4 – solid red & green LEDs, no boot or HDMI output](https://forums.pimoroni.com/t/raspberry-pi-4-solid-red-green-leds-no-boot-or-hdmi-output/28388)

<div class="topic-metadata">

**Author:** [@ejpdesigns](https://forums.pimoroni.com/u/ejpdesigns)\
**Replies:** 3\
**Last updated:** [June 30, 2026, 7:41am UTC](https://forums.pimoroni.com/t/raspberry-pi-4-solid-red-green-leds-no-boot-or-hdmi-output/28388 "2026-06-30T07:41:46Z")

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Hi everyone, I’ve been given a Raspberry Pi 4 Model B (from around 2018) for educational use, but I can’t get it to boot. As soon as I plug in power, both the red and green LEDs turn on solid and never blink. There’s n…

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## [ADP005: LAN not working, one of the LEDs blinking in strange patterns](https://forums.pimoroni.com/t/adp005-lan-not-working-one-of-the-leds-blinking-in-strange-patterns/28938)

<div class="topic-metadata">

**Author:** [@ProfessorFate](https://forums.pimoroni.com/u/ProfessorFate)\
**Replies:** 1\
**Last updated:** [June 22, 2026, 8:46pm UTC](https://forums.pimoroni.com/t/adp005-lan-not-working-one-of-the-leds-blinking-in-strange-patterns/28938 "2026-06-22T20:46:02Z")

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Hi, I’ve got some trouble with the ADP005 USB hub / LAN adapter on my Raspi Zero 2: It used to work flawlessly, but after a couple of months, the LAN seems not to be working anymore. At least, my router doesn’t find my …

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## [InkyFrame 7.3 Spectra does not wake up](https://forums.pimoroni.com/t/inkyframe-7-3-spectra-does-not-wake-up/28937)

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**Author:** [@matoha](https://forums.pimoroni.com/u/matoha)\
**Replies:** 0\
**Last updated:** [June 20, 2026, 2:22pm UTC](https://forums.pimoroni.com/t/inkyframe-7-3-spectra-does-not-wake-up/28937 "2026-06-20T14:22:11Z")

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Hi, I have an Inky Frame 7.3 Spectra. I need to make the frame sleep, then wake up on RTC every few hours. I’ve tried this example inky-frame/examples/inky\_frame\_rtc\_demo.py at main · pimoroni/inky-frame · GitHub and va…

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## [Battery power](https://forums.pimoroni.com/t/battery-power/28934)

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**Author:** [@Jon4](https://forums.pimoroni.com/u/Jon4)\
**Replies:** 6\
**Last updated:** [June 20, 2026, 10:35am UTC](https://forums.pimoroni.com/t/battery-power/28934 "2026-06-20T10:35:00Z")

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I am planning on using a Pi Sense HAT running on a Pi 3 or 4 in a radio controlled boat. Are there any recommendations for the best battery to use?

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## [Inky Frame - is there a faster way to write to the buffer?](https://forums.pimoroni.com/t/inky-frame-is-there-a-faster-way-to-write-to-the-buffer/28824)

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**Author:** [@dzolnai](https://forums.pimoroni.com/u/dzolnai)\
**Replies:** 12\
**Last updated:** [June 19, 2026, 12:12pm UTC](https://forums.pimoroni.com/t/inky-frame-is-there-a-faster-way-to-write-to-the-buffer/28824 "2026-06-19T12:12:50Z")

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Hello, I have an Inky Frame 7.3 with the Spectra display and the 2W Zero Pi. My issue is, that whenever I try to display an already dithered 800x480 image on the display, it seems to take about 15-20 seconds for the sc…

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## [Connect a Inky to Wifi](https://forums.pimoroni.com/t/connect-a-inky-to-wifi/28929)

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**Author:** [@gogo](https://forums.pimoroni.com/u/gogo)\
**Replies:** 1\
**Last updated:** [June 14, 2026, 8:10am UTC](https://forums.pimoroni.com/t/connect-a-inky-to-wifi/28929 "2026-06-14T08:10:55Z")

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I have the inky pico w kit. how do I connect it to the wifi?

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## [Control of Smart Bulbs](https://forums.pimoroni.com/t/control-of-smart-bulbs/28927)

<div class="topic-metadata">

**Author:** [@tomlucas1622](https://forums.pimoroni.com/u/tomlucas1622)\
**Replies:** 0\
**Last updated:** [June 12, 2026, 2:53pm UTC](https://forums.pimoroni.com/t/control-of-smart-bulbs/28927 "2026-06-12T14:53:15Z")

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I am installing 6 No. 7 watt Starlight Smart LED’s controlled by the WiZ App. Is there a Sonoff switch that could facilitate the manual dimming also remembering there must be a permanent 240 V supply to the smart bulbs

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## [Thonny not finding zero w](https://forums.pimoroni.com/t/thonny-not-finding-zero-w/28920)

<div class="topic-metadata">

**Author:** [@gogo](https://forums.pimoroni.com/u/gogo)\
**Replies:** 0\
**Last updated:** [June 11, 2026, 7:26pm UTC](https://forums.pimoroni.com/t/thonny-not-finding-zero-w/28920 "2026-06-11T19:26:28Z")

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Connected the InkyFrame with pico zero w board with a USB cable but does not show up as device \[Thu Jun 11 20:37:56 2026\] usb 1-2: USB disconnect, device number 17 \[Thu Jun 11 20:37:58 2026\] usb 1-2: new full-speed US…

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## [Troubles with NVME Base Duo](https://forums.pimoroni.com/t/troubles-with-nvme-base-duo/28900)

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**Author:** [@adamray](https://forums.pimoroni.com/u/adamray)\
**Replies:** 4\
**Last updated:** [June 11, 2026, 6:49pm UTC](https://forums.pimoroni.com/t/troubles-with-nvme-base-duo/28900 "2026-06-11T18:49:29Z")

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Hello, Trying to get a Base Duo to work with a Raspberry Pi 5. Nothing I do seems to work. I have tried two different boards with several different Pis. I have tried changing cable orientation. I have tried modifying Li…

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## [Has my Clipper LTE module been damaged?](https://forums.pimoroni.com/t/has-my-clipper-lte-module-been-damaged/28919)

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**Author:** [@hhenry443](https://forums.pimoroni.com/u/hhenry443)\
**Replies:** 0\
**Last updated:** [June 11, 2026, 4:01pm UTC](https://forums.pimoroni.com/t/has-my-clipper-lte-module-been-damaged/28919 "2026-06-11T16:01:00Z")

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Hello, I’ve been building a project using the Clipper LTE Breakout connected to a Raspberry Pi Zero 2W via UART (GPIO14/15), with PWRKEY on GPIO27 and RESET pulled high to 3.3V. The module was working perfectly respond…

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## [Smart Switches and Smart Lights](https://forums.pimoroni.com/t/smart-switches-and-smart-lights/28918)

<div class="topic-metadata">

**Author:** [@tomlucas1622](https://forums.pimoroni.com/u/tomlucas1622)\
**Replies:** 0\
**Last updated:** [June 11, 2026, 2:37pm UTC](https://forums.pimoroni.com/t/smart-switches-and-smart-lights/28918 "2026-06-11T14:37:17Z")

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Please Advise smart switch for controlling smart LEDS with local mechanical switch capable of operating app control with mechanical switch in off position

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## [NVMe Base Duo, 6.18.29 & Trixie 13.5](https://forums.pimoroni.com/t/nvme-base-duo-6-18-29-trixie-13-5/28866)

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**Author:** [@Adrian\_Day](https://forums.pimoroni.com/u/Adrian_Day)\
**Replies:** 6\
**Last updated:** [June 10, 2026, 11:46am UTC](https://forums.pimoroni.com/t/nvme-base-duo-6-18-29-trixie-13-5/28866 "2026-06-10T11:46:28Z")

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I’ve been using the Base Duo sucessfully for about a year without any problems. The boot and root partitions are on one drive and a LVM volume spans both drives. Last week I upgraded the kernel to 6.18.29 and rebooted. …

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## [Picade Max Audio USB with Raspberry Pi 5 running RetroPie sound keeps dropping out please help!](https://forums.pimoroni.com/t/picade-max-audio-usb-with-raspberry-pi-5-running-retropie-sound-keeps-dropping-out-please-help/28917)

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**Author:** [@sammeyriley](https://forums.pimoroni.com/u/sammeyriley)\
**Replies:** 0\
**Last updated:** [June 10, 2026, 11:32am UTC](https://forums.pimoroni.com/t/picade-max-audio-usb-with-raspberry-pi-5-running-retropie-sound-keeps-dropping-out-please-help/28917 "2026-06-10T11:32:44Z")

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Hi there, So I’m running the Picade Max USB sound card from the black USB port on my Raspberry Pi 5 4gb. I’m using RetroPie to run games. The sound starts off fine - navigation sounds, game sounds etc all work great. T…

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## [Pimoroni Hyperpixel 4 Dimming](https://forums.pimoroni.com/t/pimoroni-hyperpixel-4-dimming/28915)

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**Author:** [@transam98](https://forums.pimoroni.com/u/transam98)\
**Replies:** 1\
**Last updated:** [June 10, 2026, 6:07am UTC](https://forums.pimoroni.com/t/pimoroni-hyperpixel-4-dimming/28915 "2026-06-10T06:07:19Z")

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I have a few of the 4" widescreen ones is there a command I can issue in SSH to change the brightness ? couldnt find anything googling and built in Monitor adjustment in Pi Bookworm doesnt seem to work ;( thanks in advan…

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## [P400 with adafruit cyberdeck and HyperPixel 4.0 - how to make it work?](https://forums.pimoroni.com/t/p400-with-adafruit-cyberdeck-and-hyperpixel-4-0-how-to-make-it-work/28914)

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**Author:** [@ski\_sunday](https://forums.pimoroni.com/u/ski_sunday)\
**Replies:** 3\
**Last updated:** [June 8, 2026, 1:55pm UTC](https://forums.pimoroni.com/t/p400-with-adafruit-cyberdeck-and-hyperpixel-4-0-how-to-make-it-work/28914 "2026-06-08T13:55:17Z")

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I got a Pi400 and just purchased the adafruit CyberDeck and the HyperPixel 4.0 I loaded a fresh copy of Trixie and went through the instructions in the forum to get it to work but the screen is just blank, nothing comes…

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## [Connect Raspberry Pi 4 to Yukon](https://forums.pimoroni.com/t/connect-raspberry-pi-4-to-yukon/28901)

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**Author:** [@easports](https://forums.pimoroni.com/u/easports)\
**Replies:** 1\
**Last updated:** [June 6, 2026, 7:37pm UTC](https://forums.pimoroni.com/t/connect-raspberry-pi-4-to-yukon/28901 "2026-06-06T19:37:47Z")

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Hello, I want to control a robot with a gamepad connected to a Raspberry Pi 4 and use a Yukon to control the servos and I was wondering if connecting a USB cable from the USB-A on the Pi to the USB-C on the Yukon is a go…

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## [RM2 Wireless Breakout will not connect to anything?](https://forums.pimoroni.com/t/rm2-wireless-breakout-will-not-connect-to-anything/28899)

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**Author:** [@Micheal](https://forums.pimoroni.com/u/Micheal)\
**Replies:** 10\
**Last updated:** [June 5, 2026, 8:00pm UTC](https://forums.pimoroni.com/t/rm2-wireless-breakout-will-not-connect-to-anything/28899 "2026-06-05T20:00:35Z")

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Hi, I have been trying to get the RM2 wireless breakout to connect to Wifi networks with the Pico Lipo2 but have had no success, using this example code: “”" This example will scan for wireless networks and attempt to …

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## [Plasma Stick 2040 w bricked after firmware 1.1.0 update](https://forums.pimoroni.com/t/plasma-stick-2040-w-bricked-after-firmware-1-1-0-update/28898)

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**Author:** [@ronald.d.smith](https://forums.pimoroni.com/u/ronald.d.smith)\
**Replies:** 6\
**Last updated:** [June 5, 2026, 4:13pm UTC](https://forums.pimoroni.com/t/plasma-stick-2040-w-bricked-after-firmware-1-1-0-update/28898 "2026-06-05T16:13:55Z")

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Hi! Subject says it all: Plasma Stick 2040 w bricked after firmware 1.1.0 update Board was fine before update. Updated following instructions in the repo. uf2 file copes over but device does no reset. Tried firmware…

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## [Pico Scroll + Waveshare RTC - Possible?](https://forums.pimoroni.com/t/pico-scroll-waveshare-rtc-possible/28897)

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**Author:** [@DarrenHill](https://forums.pimoroni.com/u/DarrenHill)\
**Replies:** 6\
**Last updated:** [June 4, 2026, 12:40pm UTC](https://forums.pimoroni.com/t/pico-scroll-waveshare-rtc-possible/28897 "2026-06-04T12:40:43Z")

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I’ve gathered together the pieces to build the ring clock from Pi magazine #165 (pg20), which uses a Waveshare DS3231 RTC module plus a neopixel ring. However I already have a simple little clock running using a PicoScr…

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## [New USB-C cables: with chip?!](https://forums.pimoroni.com/t/new-usb-c-cables-with-chip/28896)

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**Author:** [@bablokb](https://forums.pimoroni.com/u/bablokb)\
**Replies:** 1\
**Last updated:** [June 3, 2026, 9:27am UTC](https://forums.pimoroni.com/t/new-usb-c-cables-with-chip/28896 "2026-06-03T09:27:43Z")

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Hi @Hel, you now offer a nice collection of USB-C cables. One question: are these cables equipped with chips? Thanks, B.

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## [Virtual Environment with HyperPixel does not auto activate](https://forums.pimoroni.com/t/virtual-environment-with-hyperpixel-does-not-auto-activate/28893)

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**Author:** [@micksulley](https://forums.pimoroni.com/u/micksulley)\
**Replies:** 4\
**Last updated:** [June 2, 2026, 12:22pm UTC](https://forums.pimoroni.com/t/virtual-environment-with-hyperpixel-does-not-auto-activate/28893 "2026-06-02T12:22:48Z")

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On all of my Pi’s I use a virtual environment which I auto enable by adding the line source /home/pi/.venv/bin/activate to ~/.profile I have added a HyperPixel 4 to a Pi5 and the virtual environment is not enabled at …

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## [What is the recommended replacement product for the PhatBeat audio board?](https://forums.pimoroni.com/t/what-is-the-recommended-replacement-product-for-the-phatbeat-audio-board/28895)

<div class="topic-metadata">

**Author:** [@SteveS](https://forums.pimoroni.com/u/SteveS)\
**Replies:** 0\
**Last updated:** [June 2, 2026, 10:44am UTC](https://forums.pimoroni.com/t/what-is-the-recommended-replacement-product-for-the-phatbeat-audio-board/28895 "2026-06-02T10:44:22Z")

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I have a couple of the old PHATBEAT boards (with the attendant ‘pop’ on power on and between tracks, as I use straight ALSA for sound). I also have a couple of Pirate Audio boards, the DAC/3W/LCD variety - without added…

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## [Pimoroni Presto](https://forums.pimoroni.com/t/pimoroni-presto/26815)

<div class="topic-metadata">

**Author:** [@david888](https://forums.pimoroni.com/u/david888)\
**Replies:** 13\
**Last updated:** [June 1, 2026, 1:06pm UTC](https://forums.pimoroni.com/t/pimoroni-presto/26815 "2026-06-01T13:06:30Z")

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Pimoroni Presto looks delicious… have just ordered one. Question for the Pimoroni folks… is it possible to power the Presto with a mains supply that isn’t connected to the USB-C connector? That connector makes the powe…

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## [Display Hat Mini with Pi Zero 2 W and Latest Raspberry Pi OS - Blank and/or Frozen Display](https://forums.pimoroni.com/t/display-hat-mini-with-pi-zero-2-w-and-latest-raspberry-pi-os-blank-and-or-frozen-display/20168)

<div class="topic-metadata">

**Author:** [@Smeef](https://forums.pimoroni.com/u/Smeef)\
**Replies:** 5\
**Last updated:** [June 1, 2026, 11:02am UTC](https://forums.pimoroni.com/t/display-hat-mini-with-pi-zero-2-w-and-latest-raspberry-pi-os-blank-and-or-frozen-display/20168 "2026-06-01T11:02:22Z")

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I have tried using the directions from: The Display HAT Mini works for approximately 1 minute then the image freezes and goes black shortly after. During the time that the display is black, if I type or make any mous…

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