# Broken ribbon cable for LCD screen

**URL:** <https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214>\
**Category:** Support\
**Created:** [February 19, 2024, 11:45am UTC](https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214 "2024-02-19T11:45:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![LeeWillis](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@LeeWillis](https://forums.pimoroni.com/u/LeeWillis)\
**Post date:** [February 19, 2024, 11:45am UTC](https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214/1 "2024-02-19T11:45:44Z")

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Hi. I managed to break the ribbon cable for my LCD screen. Is it possible to buy new ones?

 ![pimoroni_ribbon](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/c/c735a1e05051a959388bf90e4561dcf1698512b2.jpeg)

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**Author:** ![gretanova](https://avatars.discourse-cdn.com/v4/letter/g/41988e/32.png) [@gretanova](https://forums.pimoroni.com/u/gretanova)\
**Post date:** [February 23, 2024, 10:37pm UTC](https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214/2 "2024-02-23T22:37:49Z")

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Hello, I have the same issue. I purchaseda Pimoroni HDMI 10" IPLS LCD Screen Kit - 1024 x 768 PID: 4337 via the adafruit website on Dec. 8, 2023.

The cable that connects from the graphic board to the monitor panel (LVDS connector?) has broken. The metal attachment detached from the ribbon (see pictures below)Where can I find an exact replacement? Is it possible to get a longer cable which uses the same interface? Or easily create one?

The folks at adafruit said that I must contact Pimoroni directly in order to get technical support for this product.

Please assist! This is for a project which must be completed in 2 weeks. We cannot find a replacement cable anywhere.  
Geographically, we are located in Los Angeles, CA, USA.

Thank you.

 ![Broken-Ribbon-with-Board](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/4/44b6a30686cfa379d63fac99f102300edcefc664.jpeg)

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**Author:** ![gretanova](https://avatars.discourse-cdn.com/v4/letter/g/41988e/32.png) [@gretanova](https://forums.pimoroni.com/u/gretanova)\
**Post date:** [February 23, 2024, 10:39pm UTC](https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214/3 "2024-02-23T22:39:43Z")

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Here is another image showing the broken cable. I had not used the cable very much before it broke.

 ![Broken-Ribbon-Attachment](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/7/71c29b340f4d21f5b055a68c8a3bd10b68463a78.jpeg)

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**Author:** ![gretanova](https://avatars.discourse-cdn.com/v4/letter/g/41988e/32.png) [@gretanova](https://forums.pimoroni.com/u/gretanova)\
**Post date:** [February 28, 2024, 12:12am UTC](https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214/4 "2024-02-28T00:12:42Z")

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Does anyone have guidance on this issue? Shall I start a new leader topic?

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**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\
**Post date:** [February 28, 2024, 7:36am UTC](https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214/5 "2024-02-28T07:36:08Z")

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There is this option.  
[Contact Us for Raspberry Pi Technical Support - Pimoroni](https://shop.pimoroni.com/pages/contact-us)

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**Author:** ![LeeWillis](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@LeeWillis](https://forums.pimoroni.com/u/LeeWillis)\
**Post date:** [February 28, 2024, 12:00pm UTC](https://forums.pimoroni.com/t/broken-ribbon-cable-for-lcd-screen/24214/6 "2024-02-28T12:00:10Z")

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Try emailing support directly. They were very helpful.