# Can't use browsers

**URL:** <https://forums.pimoroni.com/t/cant-use-browsers/21654>\
**Category:** Support\
**Created:** [March 7, 2023, 5:18pm UTC](https://forums.pimoroni.com/t/cant-use-browsers/21654 "2023-03-07T17:18:23Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![NeilPi1](https://avatars.discourse-cdn.com/v4/letter/n/a6a055/32.png) [@NeilPi1](https://forums.pimoroni.com/u/NeilPi1)\
**Post date:** [March 7, 2023, 5:18pm UTC](https://forums.pimoroni.com/t/cant-use-browsers/21654/1 "2023-03-07T17:18:23Z")

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I have a PI 3 A+ and can’t access browsers. The launch page is OK but I can’t load a website. I have tried Chromium, Firefox and Midori. The cursor also moves on its own.

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**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\
**Post date:** [March 7, 2023, 7:35pm UTC](https://forums.pimoroni.com/t/cant-use-browsers/21654/2 "2023-03-07T19:35:15Z")

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What operating system did you install?

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**Author:** ![NeilPi1](https://avatars.discourse-cdn.com/v4/letter/n/a6a055/32.png) [@NeilPi1](https://forums.pimoroni.com/u/NeilPi1)\
**Post date:** [March 7, 2023, 9:33pm UTC](https://forums.pimoroni.com/t/cant-use-browsers/21654/3 "2023-03-07T21:33:49Z")

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I have aRaspberry Pi OS, 32bit. Had the same problem with the 64 bit OS.

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**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\
**Post date:** [March 7, 2023, 9:51pm UTC](https://forums.pimoroni.com/t/cant-use-browsers/21654/4 "2023-03-07T21:51:09Z")

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How are you connecting to the Internet? Home network? Does it time out error out?

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<div class="post-metadata">

**Author:** ![NeilPi1](https://avatars.discourse-cdn.com/v4/letter/n/a6a055/32.png) [@NeilPi1](https://forums.pimoroni.com/u/NeilPi1)\
**Post date:** [March 8, 2023, 10:09am UTC](https://forums.pimoroni.com/t/cant-use-browsers/21654/5 "2023-03-08T10:09:16Z")

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I use a BT Home Hub and sometimes the building’s Wi-fi network.

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**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\
**Post date:** [March 8, 2023, 10:13am UTC](https://forums.pimoroni.com/t/cant-use-browsers/21654/6 "2023-03-08T10:13:23Z")

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What eventually happens? 404 not found error, etc?