# Error with Scroll pHat installation **URL:** \ **Category:** Support\ **Created:** [November 15, 2016, 10:54pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339 "2016-11-15T22:54:39Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 15, 2016, 10:54pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/1 "2016-11-15T22:54:39Z")
Hi. First of all I apologize for my English I defend myself with reading but little more, but I have a problem with the “Scroll pHat” To date I have worked perfectly on a Raspberry Pi Zero 1.3, with OS Raspibian Jessie. Decided to upgrade to the latest version Raspibian Jessie with pixel starting at 0. I previously did apt-get update and upgrade and enabled SPI and i2C but when I installed the drivers as indicated by “curl -s -s [https://get.pimoroni.com/scrollphat](https://get.pimoroni.com/scrollphat) | bash” I get this error: "Apt Failed to update indexes! " I do not find a solution and my knowledge about this OS are few at the user level recently arrived from Windows so I do not know how to go forward, if they could help me I would be very grateful. Bye. ---
**Author:** ![gadgetoid](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/gadgetoid/32/13_2.png) [@gadgetoid](https://forums.pimoroni.com/u/gadgetoid)\ **Post date:** [November 15, 2016, 10:56pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/2 "2016-11-15T22:56:17Z")
That’s curious. Might be a bug in our scripts, or perhaps a problem with your setup. I’ll summon @RogueM and see if he has any ideas. Could you paste the full output of the error please? If the forum rejects it, try [http://pastebin.com/](http://pastebin.com/) ---
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 15, 2016, 11:07pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/3 "2016-11-15T23:07:08Z")
Hello again. Thanks for replying, this output the screen with the error. pi@raspberrypi:~ $ curl -sS [https://get.pimoroni.com/scrollphat](https://get.pimoroni.com/scrollphat) | bash This script will install everything needed to use the Pimoroni Scroll pHAT Always be careful when running scripts and commands copied from the internet. Ensure they are from a trusted source. If you want to see what this script does before running it, you should run: \curl -sS [https://get.pimoroni.com/scrollphat](https://get.pimoroni.com/scrollphat) Note: Scroll pHAT requires I2C communication Do you wish to continue? [y/N] y Checking environment… Updating apt indexes… … Apt failed to update indexes! -\> pi@raspberrypi:~ $ ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [November 15, 2016, 11:34pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/4 "2016-11-15T23:34:06Z")
Did apt-get upgrade completed successfully? and was it completed when you launched the script? I ask because the step failing is a very simple apt-get update, and you can’t have multiple processes operating over dpkg simultaneously. ---
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 16, 2016, 12:44am UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/5 "2016-11-16T00:44:50Z")
Yes, in fact and to make sure once the upgrade is finished, restart the raspberry pi zero ---
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 16, 2016, 3:22pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/6 "2016-11-16T15:22:31Z")
Hello again. I have tried to install the drivers for phat blink and microdot (I do not have them at the moment, but the microdot is my next purchase) and I get the same result “Apt failed to update indexes!” I have tried to install other soft, like the Ninja-IDE, OLED displays (Adafruit), Python add-ons, and various utilities, both from the command line and from the graphical environment, and without any problem. ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [November 16, 2016, 5:33pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/7 "2016-11-16T17:33:11Z")
are you sure that `apt-get update` works correctly for you. The most likely is that you have a dependency missing for a manually installed package and it is returning an exit code! ---
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 16, 2016, 6:02pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/8 "2016-11-16T18:02:48Z")
The upgrade does not mark error, I tried a clean installation on a raspberry pi 3, and before and after upgrading gives the same error. I can only search for an older OS version and try ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [November 16, 2016, 6:26pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/9 "2016-11-16T18:26:42Z")
hold on, I’m not talking about upgrade… can you post the full output of: ``` sudo apt-get update ``` ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [November 16, 2016, 6:45pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/10 "2016-11-16T18:45:25Z")
anyhow, you can try the following, which will bypass the syncing of indexes: ``` curl -sS https://get.pimoroni.com/scrollphat | bash -s - "-y" ``` but I can’t guarantee the process will complete successfully, there is something odd about your system, however that may have resulted. ---
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 16, 2016, 10:24pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/11 "2016-11-16T22:24:14Z")
I was wrong before, towards update and upgrade, in any case I send the update log pi@raspberrypi:~ sudo apt-get update Obj http://archive.raspberrypi.org jessie InRelease Obj http://archive.raspberrypi.org jessie/main armhf Packages Obj http://archive.raspberrypi.org jessie/ui armhf Packages Ign http://archive.raspberrypi.org jessie/main Translation-es\_ES Ign http://archive.raspberrypi.org jessie/main Translation-es Ign http://archive.raspberrypi.org jessie/main Translation-en Ign http://archive.raspberrypi.org jessie/ui Translation-es\_ES Ign http://archive.raspberrypi.org jessie/ui Translation-es Ign http://archive.raspberrypi.org jessie/ui Translation-en Obj http://mirrordirector.raspbian.org jessie InRelease Obj http://mirrordirector.raspbian.org jessie/main armhf Packages Obj http://mirrordirector.raspbian.org jessie/contrib armhf Packages Obj http://mirrordirector.raspbian.org jessie/non-free armhf Packages Obj http://mirrordirector.raspbian.org jessie/rpi armhf Packages Ign http://mirrordirector.raspbian.org jessie/contrib Translation-es\_ES Ign http://mirrordirector.raspbian.org jessie/contrib Translation-es Ign http://mirrordirector.raspbian.org jessie/contrib Translation-en Ign http://mirrordirector.raspbian.org jessie/main Translation-es\_ES Ign http://mirrordirector.raspbian.org jessie/main Translation-es Ign http://mirrordirector.raspbian.org jessie/main Translation-en Ign http://mirrordirector.raspbian.org jessie/non-free Translation-es\_ES Ign http://mirrordirector.raspbian.org jessie/non-free Translation-es Ign http://mirrordirector.raspbian.org jessie/non-free Translation-en Ign http://mirrordirector.raspbian.org jessie/rpi Translation-es\_ES Ign http://mirrordirector.raspbian.org jessie/rpi Translation-es Ign http://mirrordirector.raspbian.org jessie/rpi Translation-en Leyendo lista de paquetes... Hecho pi@raspberrypi:~ ---
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 16, 2016, 10:35pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/12 "2016-11-16T22:35:24Z")
Hello I have tried to perform an installation from 0. Without changing anything, neither updates, nor upgrade, just changing the file wpa\_supplicant, to be able to remotely control the rasperry pi. In this case, the drivers have been installed, I have tried several examples and it works. Now, afterwards, I changed the options to use my language, keyboard, time zone, Wi-Fi zone, and I expanded the file system, then I tried to install the phat drivers “Blinkt!” and failed error being the same “failed to update indexes Apt”. Then I tried to leave the local configuration to the initial values (UK) but the result is the same, it is not installed. I do not know if expanding the file system can cause this problem, but I do not think so, but if you want I make a clean installation and just change this. ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [November 16, 2016, 10:37pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/13 "2016-11-16T22:37:50Z")
try the extended command I posted above. It _should_ work. incidentally, Raspbian jessie now automatically expand the filesystem on first boot, so it’s not a step you have to do manually (though nothing bad should happen if you do). ---
**Author:** ![wataruland](https://avatars.discourse-cdn.com/v4/letter/w/7feea3/32.png) [@wataruland](https://forums.pimoroni.com/u/wataruland)\ **Post date:** [November 17, 2016, 9:24pm UTC](https://forums.pimoroni.com/t/error-with-scroll-phat-installation/3339/14 "2016-11-17T21:24:00Z")
Hi. Finally it works: D, many thanks finally it has been installed and it works perfectly. Already as a curiosity I tried to make a clean installation and fails when I change the configuration of keyboard, language, … to Spanish, I have to try and already out of curiosity an upgrade (without any previous change) and see what happens. In any case now that I know it works I can go thinking about buying the phat microdot Again thank you very much for the help, bye