# Heatsink case: thermal pad complaint

**URL:** <https://forums.pimoroni.com/t/heatsink-case-thermal-pad-complaint/12018>\
**Category:** Support\
**Created:** [October 26, 2019, 12:29pm UTC](https://forums.pimoroni.com/t/heatsink-case-thermal-pad-complaint/12018 "2019-10-26T12:29:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![gneijsel](https://avatars.discourse-cdn.com/v4/letter/g/f07891/32.png) [@gneijsel](https://forums.pimoroni.com/u/gneijsel)\
**Post date:** [October 26, 2019, 12:29pm UTC](https://forums.pimoroni.com/t/heatsink-case-thermal-pad-complaint/12018/1 "2019-10-26T12:29:37Z")

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I received [the case](https://learn.pimoroni.com/tutorial/sandyj/assembling-the-heatsink-case) today and had some problems with the thermal pads.

The instruction says to peel of the paper side first. I expected a thin layer of paper like on the back of a sticker, but i couldn’t peel it off. Instead i tore off the entire sticky layer and ended up with a very brittle thermal pad which didn’t stay in one piece and wasn’t sticky either.  
Pad #2 gave me the same problems, but i managed to only damage it near the corners. And yes, it does have a thin sticker-like paper layer but it doesn’t come off easily.

Please mention this in the instruction! (and put some more pads in the box).