# Hyperpixel display show nothing **URL:** \ **Category:** Support\ **Created:** [November 11, 2018, 11:51am UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107 "2018-11-11T11:51:01Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 11, 2018, 11:51am UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/1 "2018-11-11T11:51:01Z")
I have hyperpixel 3.5” screen , i have intall the drive on raspberrypi zero with oneline intaller but the display screen goes black and show nothing. I have chack hiperpixel-init.sevice but it say inactive(dead). Any help please!? ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [November 11, 2018, 12:16pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/2 "2018-11-11T12:16:01Z")
Did you run the old installer, or the new one for the 4 inch Hyperpixel? It may make a difference? I’m not sure if the new installer works for both the old and new display? ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [November 11, 2018, 12:19pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/3 "2018-11-11T12:19:03Z")
I believe this is what you want for the 3.5 inch screen. > **[pimoroni/hyperpixel](https://github.com/pimoroni/hyperpixel)** > > Setup for the Pimoroni Hyper Pixel 800x480 pixel multi-touch display - pimoroni/hyperpixel And this for the 4 inch > **[pimoroni/HyperPixel4TouchScreen](https://github.com/pimoroni/HyperPixel4TouchScreen)** > > Example code for 5 point multitouch on the HyperPixel4 touch screen. - pimoroni/HyperPixel4TouchScreen ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 11, 2018, 2:57pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/4 "2018-11-11T14:57:16Z")
I run the 3.5” installer `curl https://get.pimoroni.com/hyperpixel | bash` ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [November 11, 2018, 3:27pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/5 "2018-11-11T15:27:06Z")
Ok, just for the record I don’t own a hyperpixel. Male header soldered on the PI Zero? Or a hammer header? Hyperpixel firmly attached to the GPIO header? ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [November 11, 2018, 3:30pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/6 "2018-11-11T15:30:12Z")
What is the current rating of the power supply your using? ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 11, 2018, 3:48pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/7 "2018-11-11T15:48:16Z")
Yes , my PI zero was WH model , that has male header soldered from factory , and i attached firmly to the hyperpixel. I’m using phone charger with 5.2v output ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 11, 2018, 3:59pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/8 "2018-11-11T15:59:00Z")
I had run systemd manually `sudo systemctl enable hyperpixel-init.service` and it say failure ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [November 11, 2018, 5:29pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/9 "2018-11-11T17:29:48Z")
5.2 Volts is good, you need lots of current too though. I do believe they recommend you use the official power supply that is rated for a max or 2.5 Amps. ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [November 11, 2018, 5:32pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/10 "2018-11-11T17:32:48Z")
Did you get any errors when you ran the original one line installer? Maybe try running it again? Are you running full Raspbian, or Raspbian lite? Anything showing on a monitor connected to the HDMI connector? ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 12, 2018, 11:43am UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/11 "2018-11-12T11:43:15Z")
I almost tried clean install of os and run hyperpixel intaller script and still can’t show nothing, mybe the installer is the problem ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [November 12, 2018, 12:26pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/12 "2018-11-12T12:26:14Z")
Do you have an HDMI screen connected? If yes are you seeing a flashing lightning bolt symbol on screen? ---
**Author:** ![Matt](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/matt/32/1006_2.png) [@Matt](https://forums.pimoroni.com/u/Matt)\ **Post date:** [November 13, 2018, 10:10am UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/13 "2018-11-13T10:10:51Z")
Hi Ptruckstar, Do you have any error messages or anything? Please could you paste in the text you get when running the one line installer? Finally, please could you attach a picture or two showing how everything is connected? That’ll help us get to the bottom of what’s going on and help you get this all working :) ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 13, 2018, 2:11pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/14 "2018-11-13T14:11:48Z")
@Matt And the fresh install again. Sorry I’m forgot to copy the script text but I attaching a screenshot. ![image](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/e/ec9dcd71f826f6e93912f6c639092a689cd35559.png) ![image](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/d/d785316324cd7d596d42a11cc52bdf5eead2732a.png) ![image](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/d/d6057932967a190680e4503b744ac290c969cf9d.jpeg) ![image](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/2/2477415285fe3b5a51975f44ad83218cdc13a632.jpeg) ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 13, 2018, 2:15pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/15 "2018-11-13T14:15:24Z")
Im not use HDMI yet because I don’t have mini HDMI connector. I set that all with ssh. ---
**Author:** ![gadgetoid](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/gadgetoid/32/13_2.png) [@gadgetoid](https://forums.pimoroni.com/u/gadgetoid)\ **Post date:** [November 13, 2018, 3:42pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/16 "2018-11-13T15:42:21Z")
Do you have anything else enabled in `/boot/config.txt` which could be conflicting the pins HyperPixel needs (pretty much all of them)? Do you see anything useful in the outputs of `dmesg` or `systemctl status hyperpixel-init`? What happens if you run `hyperpixel-init` directly over SSH? `sudo hyperpixel-init` ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 14, 2018, 1:10am UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/17 "2018-11-14T01:10:23Z")
I did that but still > [@Ptruckstar](#): > > I had run systemd manually `sudo systemctl enable hyperpixel-init.service` and it say failure ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 14, 2018, 11:57am UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/18 "2018-11-14T11:57:24Z")
Status of `hyperpixel-init` ![image](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/1/1419cce784a670bca86f0c9d0d7f39191921ae3d.png) Dead?? ---
**Author:** ![Ptruckstar](https://avatars.discourse-cdn.com/v4/letter/p/ed8c4c/32.png) [@Ptruckstar](https://forums.pimoroni.com/u/Ptruckstar)\ **Post date:** [November 14, 2018, 12:23pm UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/19 "2018-11-14T12:23:27Z")
`sudo hyperpixel-init` do nothing I tried run service manually too ![image](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/1/17ba5010d52737c2cc464c8f51148cc1151b6d96.png) ---
**Author:** ![gadgetoid](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/gadgetoid/32/13_2.png) [@gadgetoid](https://forums.pimoroni.com/u/gadgetoid)\ **Post date:** [November 15, 2018, 9:15am UTC](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107/20 "2018-11-15T09:15:29Z")
Could you check `/boot/config.txt` Also what’s the output of `lsb_release -a` and `uname -a`? [Next page](https://forums.pimoroni.com/t/hyperpixel-display-show-nothing/9107.md?page=2)