# Initial setup problems

**URL:** <https://forums.pimoroni.com/t/initial-setup-problems/20395>\
**Category:** Picade\
**Created:** [September 28, 2022, 9:12pm UTC](https://forums.pimoroni.com/t/initial-setup-problems/20395 "2022-09-28T21:12:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Straker](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@Straker](https://forums.pimoroni.com/u/Straker)\
**Post date:** [September 28, 2022, 9:12pm UTC](https://forums.pimoroni.com/t/initial-setup-problems/20395/1 "2022-09-28T21:12:42Z")

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I setup my Picade today and really enjoyed the process. Found the written instructions on the website to be very good - thank you.

However, I’m now having problems with the initial setup on a Raspberry Pi 4 with 8GB.

My MicroHDMI cable was plugged into the MicroHDMI port furthest from the USB A connectors as suggested in the instructions. On first boot, I was getting a ‘No Signal’ error on the screen before and after uncommenting the hdmi\_force\_hotplug=1 line from /boot/config.txt.

The only thing that fired up the screen was to switch the MicroHDMI cable to the other MicroHDMI port. The system booted and I could see the Retropie logo. I was able to go through the various setup routines, enabled wifi etc. Everything was fine until I installed the Picade HAT software using curl [https://get.pimoroni.com/picadehat](https://get.pimoroni.com/picadehat) | bash. After the next reboot, although I could see the initial boot sequence, when Emulation Station started, it failed to show on screen. All I could do was hit F4 once it was loaded and I was dropped out to a Raspberry Pi command prompt (which I could see on screen).

There’s another thread here the describes a very similar situation and fixed it by switching to the other MicroHDMI port (the one I started in). I’ve done that and I am no longer getting a ‘No signal’ error on the screen. The Raspberry Pi is booting and loading Emulation Station but I can’t see anything on screen (the screen is backlit but not displaying anything). Eventually when it’s fully booted, I can drop to a command prompt by pressing F4 and reboot or shutdown from there even though I can’t see the anything on the screen.

I hope that’s clear and would be grateful for any assistance to get properly up and running.

Thanks.

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<div class="post-metadata">

**Author:** ![Straker](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@Straker](https://forums.pimoroni.com/u/Straker)\
**Post date:** [September 29, 2022, 10:41am UTC](https://forums.pimoroni.com/t/initial-setup-problems/20395/2 "2022-09-29T10:41:08Z")

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Sorry to reply to my own message.

I’ve been trying lots of different things and I can get the screen to display what’s happening by switching it to a lower resolution. If I uncomment, hdmi\_group=1 and hdmi\_mode=1 in /boot/config.txt, the system will start up in a 640x480 mode and display everything. The picture has a lots of ‘fizz’ and looks like an old analogue signal but it is working.

Recommenting those lines and going back to a 1024x768 display, shows nothing on screen.