# Inky Phat Name Badge does nothing **URL:** \ **Category:** Support\ **Created:** [August 15, 2020, 2:01pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739 "2020-08-15T14:01:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 15, 2020, 2:01pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/1 "2020-08-15T14:01:09Z")
Using new Inky Phat Yellow. It’s running on a 4GB Pi4 using Buster Calendar = OK Weather = OK Name badge though, does nothing. No errors, no Inky display change. Nothing. Nada. Zilch. My thought was perhaps the fonts haven’t installed, but the code isn’t failing on the code import step. Any ideas, please? (Also tried again later on Pi Zero W, with the same results.) ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 16, 2020, 3:37pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/2 "2020-08-16T15:37:28Z")
Trying again on a daisy fresh OS. There’re are still lots of error messages - e.g. ``` python-wikiquotes is required Installing python-wikiquotes... E: Unable to locate package python-wikiquotes Apt failed to install python-wikiquotes! Falling back on pypi... ``` Could any of that be the cause of the issue? ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 16, 2020, 3:41pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/3 "2020-08-16T15:41:19Z")
``` Traceback (most recent call last): File "name-badge.py", line 35, in inky_display = InkyPHAT(colour) File "/usr/local/lib/python2.7/dist-packages/inky/phat.py", line 72, in __init__ v_flip=False) File "/usr/local/lib/python2.7/dist-packages/inky/inky.py", line 86, in __init__ self.eeprom = eeprom.read_eeprom(i2c_bus=i2c_bus) File "/usr/local/lib/python2.7/dist-packages/inky/eeprom.py", line 102, in read_eeprom raise ImportError('This library requires the smbus2 module\nInstall with: sudo pip install smbus2') ImportError: This library requires the smbus2 module Install with: sudo pip install smbus2 pi@raspberrypi:~/Pimoroni/inky/examples $ ``` This isn’t very well tested prior to sale, is it? ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 16, 2020, 3:45pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/4 "2020-08-16T15:45:06Z")
``` pi@raspberrypi:~/Pimoroni/inky/examples $ python name-badge.py --type "phat" --colour "yellow" --name "Inigo Montoya" Inky pHAT/wHAT: Hello... my name is: Use Inky pHAT/wHAT as a personalised name badge! pi@raspberrypi:~/Pimoroni/inky/examples $ ``` **BUT STILL NO BADGE ON THE INKY PHAT!!!** ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 16, 2020, 3:55pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/5 "2020-08-16T15:55:46Z")
``` Some packages could not be installed, review the output for details! pi@raspberrypi:~ $ ``` Which packages? Is this why BADGE doesn’t work? ---
**Author:** ![Matt](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/matt/32/1006_2.png) [@Matt](https://forums.pimoroni.com/u/Matt)\ **Post date:** [August 18, 2020, 12:10pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/6 "2020-08-18T12:10:35Z")
Hi Richard, Sorry to see that, it’ll be changes to Raspbian as it’s upgraded that’ll be causing errors, I’ll give our team a heads up. It looks like it’s the correct library for the new version, but we’d need to see the full output of the install script to know which packages they were installed. I’d recommend trying both: sudo pip install inky and sudo pip3 install inky so you can try both python 2.7 and python 3 to see if that makes a difference. Also please could you confirm you have the SPI interface enabled in raspi-config? Cheers, Matt ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 18, 2020, 1:35pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/7 "2020-08-18T13:35:36Z")
Hi Matt, How, why then do CALENDAR and WEATHER work? SPI is enabled ``` pi@raspberrypi:~ $ sudo pip install inky Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple Requirement already satisfied: inky in /usr/local/lib/python2.7/dist-packages (1.0.1) Requirement already satisfied: numpy in /usr/lib/python2.7/dist-packages (from inky) (1.16.2) pi@raspberrypi:~ $ pi@raspberrypi:~ $ sudo pip3 install inky Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple Requirement already satisfied: inky in /usr/local/lib/python3.7/dist-packages (1.0.1) Requirement already satisfied: numpy in /usr/lib/python3/dist-packages (from inky) (1.16.2) pi@raspberrypi:~ $ pi@raspberrypi:~/Pimoroni/inky/examples $ python name-badge.py --type "phat" --colour "yellow" --name "Inigo Montoya" Inky pHAT/wHAT: Hello... my name is: Use Inky pHAT/wHAT as a personalised name badge! pi@raspberrypi:~/Pimoroni/inky/examples $ ``` No change on Inky, still shows calendar. not name badge. :-( ---
**Author:** ![Matt](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/matt/32/1006_2.png) [@Matt](https://forums.pimoroni.com/u/Matt)\ **Post date:** [August 19, 2020, 1:49pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/8 "2020-08-19T13:49:11Z")
Any difference if you try `python3 name-badge.py` ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 19, 2020, 2:36pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/9 "2020-08-19T14:36:17Z")
``` pi@raspberrypi:~ $ cd /home/pi/Pimoroni/inky/examples pi@raspberrypi:~/Pimoroni/inky/examples $ python3 name-badge.py --type "phat" --colour "yellow" --name "Inigo Montoya" Inky pHAT/wHAT: Hello... my name is: Use Inky pHAT/wHAT as a personalised name badge! Traceback (most recent call last): File "/usr/local/lib/python3.7/dist-packages/inky/eeprom.py", line 100, in read_eeprom from smbus2 import SMBus ModuleNotFoundError: No module named 'smbus2' During handling of the above exception, another exception occurred: Traceback (most recent call last): File "name-badge.py", line 37, in inky_display = InkyPHAT(colour) File "/usr/local/lib/python3.7/dist-packages/inky/phat.py", line 72, in __init__ v_flip=False) File "/usr/local/lib/python3.7/dist-packages/inky/inky.py", line 86, in __init__ self.eeprom = eeprom.read_eeprom(i2c_bus=i2c_bus) File "/usr/local/lib/python3.7/dist-packages/inky/eeprom.py", line 102, in read_eeprom raise ImportError('This library requires the smbus2 module\nInstall with: sudo pip install smbus2') ImportError: This library requires the smbus2 module Install with: sudo pip install smbus2 pi@raspberrypi:~/Pimoroni/inky/examples $ sudo pip install smbus2 Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple Requirement already satisfied: smbus2 in /usr/local/lib/python2.7/dist-packages (0.3.0) pi@raspberrypi:~/Pimoroni/inky/examples $ python3 name-badge.py --type "phat" --colour "yellow" --name "Inigo Montoya" Inky pHAT/wHAT: Hello... my name is: Use Inky pHAT/wHAT as a personalised name badge! Traceback (most recent call last): File "/usr/local/lib/python3.7/dist-packages/inky/eeprom.py", line 100, in read_eeprom from smbus2 import SMBus ModuleNotFoundError: No module named 'smbus2' During handling of the above exception, another exception occurred: Traceback (most recent call last): File "name-badge.py", line 37, in inky_display = InkyPHAT(colour) File "/usr/local/lib/python3.7/dist-packages/inky/phat.py", line 72, in __init__ v_flip=False) File "/usr/local/lib/python3.7/dist-packages/inky/inky.py", line 86, in __init__ self.eeprom = eeprom.read_eeprom(i2c_bus=i2c_bus) File "/usr/local/lib/python3.7/dist-packages/inky/eeprom.py", line 102, in read_eeprom raise ImportError('This library requires the smbus2 module\nInstall with: sudo pip install smbus2') ImportError: This library requires the smbus2 module Install with: sudo pip install smbus2 pi@raspberrypi:~/Pimoroni/inky/examples $ ``` ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 19, 2020, 2:57pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/10 "2020-08-19T14:57:09Z")
Also tried ``` sudo pip3 install smbus2 python name-badge.py --type "phat" --colour "yellow" --name "Inigo Montoya" python3 name-badge.py --type "phat" --colour "yellow" --name "Inigo Montoya" ``` Of course, no improvement. :( ---
**Author:** ![Matt](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/matt/32/1006_2.png) [@Matt](https://forums.pimoroni.com/u/Matt)\ **Post date:** [August 20, 2020, 8:52am UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/11 "2020-08-20T08:52:30Z")
Any changes to the error messages at all? Did smbus2 install properly? Does installing it with pip as well as pip3 help anything? Any output from the name-badge commands? ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 20, 2020, 1:48pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/12 "2020-08-20T13:48:28Z")
Which error messages Matt? SMBUS installed OK, yes. (Calendar and Weather work OK remember!). pip/pip3 doesn’t seem to have changed anything. No, nothing from the name-badge commands. ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 21, 2020, 3:08pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/13 "2020-08-21T15:08:53Z")
In Thonny, open name-badge.py `Comment-out line 22, # parser.add_argument('--name', '-n', type=str, required=True, help="Your name")` `Comment-out line 69, # name = args.name` `Add new line 70, name = 'Hello World!'` Execute code. Success! Looks like it’s something to do with the `name string`, but quite what, I don’t know. ---
**Author:** ![Matt](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/matt/32/1006_2.png) [@Matt](https://forums.pimoroni.com/u/Matt)\ **Post date:** [August 26, 2020, 10:30am UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/14 "2020-08-26T10:30:13Z")
We’re suspecting it’s different versions of Pythons used at the command line and in whichever Python utility you’re using (you’ve mentioned Thonny, are you also using IDLE3?) Might be worth trying: `sudo python3 -m pip install smbus2` That should install smbus2 specifically for the version of python3 that’s run when you use it at the Pi command line. ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 27, 2020, 3:33pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/15 "2020-08-27T15:33:35Z")
> [@Matt](#): > > sudo python3 -m pip install smbus2 It’s already happy there with smbus2 ``` pi@raspberrypi:~ $ sudo python3 -m pip install smbus2 Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple Requirement already satisfied: smbus2 in /usr/local/lib/python3.7/dist-packages (0.3.0) ``` Idle3 unavailable, so installed that. ` pi@raspberrypi:~ $ sudo apt-get install idle3` Name badge doesn’t ask for the name, it just crashes. ``` Python 3.7.3 (default, Jul 25 2020, 13:03:44) [GCC 8.3.0] on linux Type "help", "copyright", "credits" or "license()" for more information. >>> =========== RESTART: /home/pi/Pimoroni/inky/examples/name-badge.py =========== Inky pHAT/wHAT: Hello... my name is: Use Inky pHAT/wHAT as a personalised name badge! usage: name-badge.py [-h] [--mock] [--type {auto,what,phat}] [--colour {red,black,yellow}] --name NAME name-badge.py: error: the following arguments are required: --name/-n >>> ``` ---
**Author:** ![major\_tomm](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/major_tomm/32/9044_2.png) [@major\_tomm](https://forums.pimoroni.com/u/major_tomm)\ **Post date:** [August 28, 2020, 4:38pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/16 "2020-08-28T16:38:26Z")
You’ll want to run it from the “Terminal” so that you can pass your name as a parameter. I don’t think you can pass parameters running the script from Idle3. ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 28, 2020, 5:02pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/17 "2020-08-28T17:02:36Z")
_Bangs head on wall, sobs quietly into first available cushion…_ That’s the first thing I tried Tomm. See first post in this thread. ---
**Author:** ![major\_tomm](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/major_tomm/32/9044_2.png) [@major\_tomm](https://forums.pimoroni.com/u/major_tomm)\ **Post date:** [August 28, 2020, 6:30pm UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/18 "2020-08-28T18:30:55Z")
Apologies, joined the thread a bit late. Is there any difference if you run the script with `python` or `python3`? ---
**Author:** ![Richard238](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard238](https://forums.pimoroni.com/u/Richard238)\ **Post date:** [August 29, 2020, 11:46am UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/19 "2020-08-29T11:46:51Z")
No, tried that! See reply dated Aug 19th, 15:36 ---
**Author:** ![hakarune](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/hakarune/32/7151_2.png) [@hakarune](https://forums.pimoroni.com/u/hakarune)\ **Post date:** [September 15, 2020, 6:41am UTC](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739/20 "2020-09-15T06:41:50Z")
I’m having the same issue on my new pi. Just bought a new pi and an e-ink board. Just put it all together, but can’t get any example to run (except what the manufacturer included in their example bits) [Next page](https://forums.pimoroni.com/t/inky-phat-name-badge-does-nothing/14739.md?page=2)