# inkywHAT turns off pi when plugged in **URL:** \ **Category:** Support\ **Created:** [January 21, 2021, 8:55am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938 "2021-01-21T08:55:42Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![tjobbe](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/tjobbe/32/7509_2.png) [@tjobbe](https://forums.pimoroni.com/u/tjobbe)\ **Post date:** [January 21, 2021, 8:55am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938/1 "2021-01-21T08:55:42Z")
I am a novice user. I have my pi, installed with the pi os on an SD card and I have the yellow inkywHAT display. I have a standard display plugged in at present. I am trying to attach the display to the pi using the thick black cable that came with it. - When I attach the inky whilst the pi is turned on, the pi turns off. - With the inky plugged in and the pi off, the pi does not switch on. I have done “pip3 install inky[rpi,fonts]”. What am I doing wrong? ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [January 21, 2021, 9:01am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938/2 "2021-01-21T09:01:37Z")
First off, I wouldn’t plug anything like a Hat or pHat onto the GPIO while the Pi is powered up. There is a good chance of damaging something. What model Pi, and what are you using for a power supply? The current rating of the supply may be important. ---
**Author:** ![tjobbe](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/tjobbe/32/7509_2.png) [@tjobbe](https://forums.pimoroni.com/u/tjobbe)\ **Post date:** [January 21, 2021, 9:04am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938/3 "2021-01-21T09:04:01Z")
Thanks, I am using a pi4. I tried first by plugging it in whilst powered off, and then trying to turn it on, with that failing, I thought I should try it whilst it was powered on. That failed also. I am using a 24W 2-port Anker usb charger with a power cable. I do have a macbook power lead I could try? ---
**Author:** ![tjobbe](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/tjobbe/32/7509_2.png) [@tjobbe](https://forums.pimoroni.com/u/tjobbe)\ **Post date:** [January 21, 2021, 9:11am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938/4 "2021-01-21T09:11:58Z")
I tried the macbook power cable, this worked. ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [January 21, 2021, 9:16am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938/5 "2021-01-21T09:16:52Z")
Using a “battery charger” as a “power supply” is IMHO a bad idea. They usually have poor voltage regulation and don’t maintain the solid +5V the PI wants to work reliably. ---
**Author:** ![tjobbe](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/tjobbe/32/7509_2.png) [@tjobbe](https://forums.pimoroni.com/u/tjobbe)\ **Post date:** [January 21, 2021, 9:17am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938/6 "2021-01-21T09:17:41Z")
I will get a dedicated, proper supply today. Thanks! ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [January 21, 2021, 9:47am UTC](https://forums.pimoroni.com/t/inkywhat-turns-off-pi-when-plugged-in/15938/7 "2021-01-21T09:47:44Z")
Trust me, you won’t regret it. ;) One less thing to worry about. =)