# Keybow troubleshooting

**URL:** <https://forums.pimoroni.com/t/keybow-troubleshooting/9659>\
**Category:** Support\
**Created:** [January 14, 2019, 7:19pm UTC](https://forums.pimoroni.com/t/keybow-troubleshooting/9659 "2019-01-14T19:19:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![fizzydotmp4](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/fizzydotmp4/32/5094_2.png) [@fizzydotmp4](https://forums.pimoroni.com/u/fizzydotmp4)\
**Post date:** [January 14, 2019, 7:19pm UTC](https://forums.pimoroni.com/t/keybow-troubleshooting/9659/1 "2019-01-14T19:19:41Z")

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Hi,

Today I put together my keybow and I have a problem. The keybow seems to light up a couple of different colours but does absolutely nothing from there, I read on the “setting up keybow os” tutorial that this should happen but it seems to do it for ages and nothing happens. I’m going to try and reformat my SD card and leave it overnight to see if it just takes forever but if someone could possibly tell me a fix or reassure me that this is normal I’d appreciate it.

Thanks,  
William Mortimer

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**Author:** ![sandyjmacdonald](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sandyjmacdonald/32/393_2.png) [@sandyjmacdonald](https://forums.pimoroni.com/u/sandyjmacdonald)\
**Post date:** [January 15, 2019, 8:31pm UTC](https://forums.pimoroni.com/t/keybow-troubleshooting/9659/2 "2019-01-15T20:31:40Z")

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That sounds like it’s almost certainly an SD card problem. How are you preparing the SD card?

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<div class="post-metadata">

**Author:** ![fizzydotmp4](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/fizzydotmp4/32/5094_2.png) [@fizzydotmp4](https://forums.pimoroni.com/u/fizzydotmp4)\
**Post date:** [January 15, 2019, 8:46pm UTC](https://forums.pimoroni.com/t/keybow-troubleshooting/9659/3 "2019-01-15T20:46:59Z")

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Aha I fixed it last night it’s just how I did my folder structure sorry about bothering you 😂

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**Author:** ![sandyjmacdonald](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sandyjmacdonald/32/393_2.png) [@sandyjmacdonald](https://forums.pimoroni.com/u/sandyjmacdonald)\
**Post date:** [January 15, 2019, 8:57pm UTC](https://forums.pimoroni.com/t/keybow-troubleshooting/9659/4 "2019-01-15T20:57:51Z")

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No probs! Glad you got it sorted :-)