# My pi zero w HDMI connector problem

**URL:** <https://forums.pimoroni.com/t/my-pi-zero-w-hdmi-connector-problem/4441>\
**Category:** Support\
**Created:** [March 30, 2017, 12:34am UTC](https://forums.pimoroni.com/t/my-pi-zero-w-hdmi-connector-problem/4441 "2017-03-30T00:34:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wuming](https://avatars.discourse-cdn.com/v4/letter/w/ee59a6/32.png) [@wuming](https://forums.pimoroni.com/u/wuming)\
**Post date:** [March 30, 2017, 12:34am UTC](https://forums.pimoroni.com/t/my-pi-zero-w-hdmi-connector-problem/4441/1 "2017-03-30T00:34:53Z")

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## Dear sir, I got the zero w today. after I open the envelope, I found the HDMI port cannot use. It seems to be deformed during transmit. Please kindly tell me what I should do next. thanks. ![](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/2/2f60a178175ee32929d722dd176de34d3b02a8c2.jpg)

Wuming

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**Author:** ![pi2003](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/pi2003/32/1613_2.png) [@pi2003](https://forums.pimoroni.com/u/pi2003)\
**Post date:** [March 30, 2017, 6:26am UTC](https://forums.pimoroni.com/t/my-pi-zero-w-hdmi-connector-problem/4441/2 "2017-03-30T06:26:33Z")

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You should email [support@pimoroni.com](mailto:support@pimoroni.com) to get a replacement.

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**Author:** ![sandyjmacdonald](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sandyjmacdonald/32/393_2.png) [@sandyjmacdonald](https://forums.pimoroni.com/u/sandyjmacdonald)\
**Post date:** [March 30, 2017, 11:38am UTC](https://forums.pimoroni.com/t/my-pi-zero-w-hdmi-connector-problem/4441/3 "2017-03-30T11:38:14Z")

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What he said!!!