# New Picade - audio problem - volume stuck at 100%? **URL:** \ **Category:** Support\ **Created:** [December 6, 2020, 12:56pm UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478 "2020-12-06T12:56:43Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![sallonoroff](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sallonoroff/32/7357_2.png) [@sallonoroff](https://forums.pimoroni.com/u/sallonoroff)\ **Post date:** [December 6, 2020, 12:56pm UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/1 "2020-12-06T12:56:44Z")
Hi, I’ve just got a new 8-inch Picade (the one with USB-C XHAT) and - aside from a faulty power switch, which i’m currently bypassing - all is well, except that I can’t change the volume! It’s very loud, which is rather distracting when you’re not the one playing on it! :) I’m using a Raspberry Pi 3 and have used RetroPie 4.7.1 When I try to go into RetroPie’s audio settings a message (error?) briefly appears that reads: `lv:10: Volume control::init() - Failed to find mixer elements!` Then the blue/grey audio settings screen just reads: `On-board audio disabled or not present` Changing the volume using the Picade’s little buttons (the ones that bring up an OSD) have no effect, but I don’t even know if they’re supposed to…? Should they…? Many thanks in advance. ---
**Author:** ![maehem](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/maehem/32/7349_2.png) [@maehem](https://forums.pimoroni.com/u/maehem)\ **Post date:** [December 7, 2020, 5:58am UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/2 "2020-12-07T05:58:47Z")
I’m having the same problem on a fresh install of RetroPie 4.7.1 onto a Rpi3 with the 10" Picade. Audio worked as you describe (stuck at 100%, “failed to find mixer elements”) So I reinstalled the SD card and now I have no audio at all, and both of those odd system messages. I’m guessing RetroPi 4.7.1 is not compatible with PiCade? I will re-image with a lower version of PiCade and see what happens. I hope they can find a fix soon. ---
**Author:** ![sallonoroff](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sallonoroff/32/7357_2.png) [@sallonoroff](https://forums.pimoroni.com/u/sallonoroff)\ **Post date:** [December 7, 2020, 9:39pm UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/3 "2020-12-07T21:39:05Z")
Hi @maehem, did you have any luck with trying an earlier version of RetroPie? I haven’t had opportunity to try that yet. ---
**Author:** ![maehem](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/maehem/32/7349_2.png) [@maehem](https://forums.pimoroni.com/u/maehem)\ **Post date:** [December 8, 2020, 1:34am UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/4 "2020-12-08T01:34:21Z")
It turns out that you can’t get earlier versions of RetroPie. They don’t allow it. I did go into /boot/config.txt and re-enable the ALSA sound and try to use those. But even though I can adjust settings for it in the RetroPi menu now, there’s no audio output with any combination of settings I’ve tried. What bothers me is that it went from having audio but not being able to adjust volume from when I first set it up, to now, no audio at all, even if I refresh the SD card, reinstall Picade and start fresh. I’ve spent way too much time on this at this point, so I will wait until one of the Pimoroni engineers figures this out. ---
**Author:** ![sallonoroff](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sallonoroff/32/7357_2.png) [@sallonoroff](https://forums.pimoroni.com/u/sallonoroff)\ **Post date:** [December 8, 2020, 9:25pm UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/5 "2020-12-08T21:25:01Z")
Sorry to hear that, @maehem Just FYI, I’ve found this post pinned to the top of the RetroPie support forum: > **[Audio issues after latest Raspbian updates](https://retropie.org.uk/forum/topic/26628/audio-issues-after-latest-raspbian-updates)** > > A recent change in Raspbian Buster's kernel/firmware updates for May 2020 is causing Audio/Sound issues for RPI users - users that installed the 4.6 image or installed RetroPie manually on-top of Raspbian Buster. Symptoms include: Error messages... Fingers-crossed there is a solution within! ---
**Author:** ![maehem](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/maehem/32/7349_2.png) [@maehem](https://forums.pimoroni.com/u/maehem)\ **Post date:** [December 9, 2020, 5:59pm UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/6 "2020-12-09T17:59:25Z")
None of that worked for me. ---
**Author:** ![roundy](https://avatars.discourse-cdn.com/v4/letter/r/ac8455/32.png) [@roundy](https://forums.pimoroni.com/u/roundy)\ **Post date:** [December 10, 2020, 10:01am UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/7 "2020-12-10T10:01:19Z")
There’s a workaround in this post > [@Picade X HAT sound volume too high](https://forums.pimoroni.com/t/picade-x-hat-sound-volume-too-high/13874/28): > > In fairness I should have really checked that out first! D’oh! Still, it only took 10 minutes or so, so no real loss and someone may have learned a bit about crontab in case they have their own needs or uses for that ---
**Author:** ![sallonoroff](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sallonoroff/32/7357_2.png) [@sallonoroff](https://forums.pimoroni.com/u/sallonoroff)\ **Post date:** [December 12, 2020, 10:25am UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/8 "2020-12-12T10:25:01Z")
Thanks @roundy. Probably is worth pointing everyone at [the other thread on this](https://forums.pimoroni.com/t/picade-x-hat-sound-volume-too-high/13874/). ---
**Author:** ![chrisdrackett](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/chrisdrackett/32/7346_2.png) [@chrisdrackett](https://forums.pimoroni.com/u/chrisdrackett)\ **Post date:** [December 12, 2020, 5:11pm UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/9 "2020-12-12T17:11:40Z")
true, but that thread isn’t in support and is marked as solved while this problem is far from solved :) ---
**Author:** ![hel](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/hel/32/6075_2.png) [@hel](https://forums.pimoroni.com/u/hel)\ **Post date:** [December 15, 2020, 11:16am UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/10 "2020-12-15T11:16:07Z")
Cross posting from the other thread! > [@Picade X HAT sound volume too high](https://forums.pimoroni.com/t/picade-x-hat-sound-volume-too-high/13874/37): > > Hey folks, Tweaking the Retropie sound settings (accessible via whatever button you’ve got mapped to Start) got the software volume control working properly for me. Once I’d changed the audio card to PCM and the OMX PLAYER AUDIO DEVICE to ALSA, adjusting the volume slider worked properly (and it also got rid of the volume control errors). Let me know if this solution works for others, and if it does I’ll add it to the tutorial :) Hel x ---
**Author:** ![Teutatis](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/teutatis/32/7384_2.png) [@Teutatis](https://forums.pimoroni.com/u/Teutatis)\ **Post date:** [December 17, 2020, 9:01pm UTC](https://forums.pimoroni.com/t/new-picade-audio-problem-volume-stuck-at-100/15478/11 "2020-12-17T21:01:10Z")
This worked for me. It would however be really nice if a manual button control could be reimplemented.