# Official 7" Touchscreen Display all black
**URL:** https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998
**Category:** Raspberry Pi
**Created:** [September 16, 2015, 4:11pm UTC](https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998 "2015-09-16T16:11:39Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Kristian\_N](https://forums.pimoroni.com/u/Kristian_N)
#### Post date: [September 16, 2015, 4:11pm UTC](https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998/1 "2015-09-16T16:11:39Z")
HI,
I just got my wonderful Pi touchscreen display. I use it with an older model B, but it should be working with that as well.
I have downloaded latest Raspian and run the Sudo apt-get update and Upgrade, Reboot, checked the cables between the screens board and the Pi, but still only a black screen.
I use two power supplies so I should have enough power to run both.
Any suggestions as to what I can do to get i to work?
Thanks for any help!
Kristian Nielsen, Copenhagen
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### Author:  [@sandyjmacdonald](https://forums.pimoroni.com/u/sandyjmacdonald)
#### Post date: [September 17, 2015, 11:48am UTC](https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998/2 "2015-09-17T11:48:13Z")
I had this exact problem, and the only way to fix it was running a `sudo rpi-update`. Give it a shot.
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### Author:  [@Kristian\_N](https://forums.pimoroni.com/u/Kristian_N)
#### Post date: [September 17, 2015, 1:09pm UTC](https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998/3 "2015-09-17T13:09:09Z")
Thanks! I’ll give it a shot tonight!
Great!
Cheers from Copenhagen!
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### Author:  [@Kristian\_N](https://forums.pimoroni.com/u/Kristian_N)
#### Post date: [September 17, 2015, 6:11pm UTC](https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998/4 "2015-09-17T18:11:09Z")
Hmmm, it doesn’t seem to work… did you use the model B?
I did the upgrade of the firmware and it went well, but no change in behavior i.e. still a completely black screen.
Can anyone please confirm that the Raspberry Pi Display works with model B.
Thanks
Regards,
Kristian
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### Author:  [@tvoverbeek](https://forums.pimoroni.com/u/tvoverbeek)
#### Post date: [September 20, 2015, 6:56pm UTC](https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998/5 "2015-09-20T18:56:37Z")
The display does not work (yet) with the model B (both rev 1 and rev2) and model A.
See this thread on the Raspberry Pi forums for the details: [https://www.raspberrypi.org/forums/viewtopic.php?f=108&t=120460](https://www.raspberrypi.org/forums/viewtopic.php?f=108&t=120460)
It has to do with the fact that the I2C connections are not available on the Pi display connector for models A and B. Hopefully there will be a firmware update to support the original models A and B.
If so, you will need the extra jumper cables to connect the I2C from the display board to the PI.
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### Author:  [@Kristian\_N](https://forums.pimoroni.com/u/Kristian_N)
#### Post date: [September 22, 2015, 10:39am UTC](https://forums.pimoroni.com/t/official-7-touchscreen-display-all-black/998/6 "2015-09-22T10:39:07Z")
Thanks for the info… The only consolation is that my display probably is not malfunctioning. Guess I’ll just have to wait for the firmware or give in and get a model 2 :)