# Orders and Accounts ... 2 Accounts - but still can not SEE my Orders? **URL:** \ **Category:** Support\ **Created:** [October 11, 2016, 12:20am UTC](https://forums.pimoroni.com/t/orders-and-accounts-2-accounts-but-still-can-not-see-my-orders/3167 "2016-10-11T00:20:54Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jlsilicon](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@jlsilicon](https://forums.pimoroni.com/u/jlsilicon)\ **Post date:** [October 11, 2016, 12:20am UTC](https://forums.pimoroni.com/t/orders-and-accounts-2-accounts-but-still-can-not-see-my-orders/3167/1 "2016-10-11T00:20:54Z")
Seems stupid to have to ask, But, why do (?) : - I need a Pimoroni Account to Order parts …, - I need a sepparate Pimoroni Account to post on the Forums … \*\> But, after placing (2) Orders, I still do NOT SEE either Order in either Pimoroni Account - (???) ---
**Author:** ![jlsilicon](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@jlsilicon](https://forums.pimoroni.com/u/jlsilicon)\ **Post date:** [October 11, 2016, 3:28pm UTC](https://forums.pimoroni.com/t/orders-and-accounts-2-accounts-but-still-can-not-see-my-orders/3167/2 "2016-10-11T15:28:20Z")
WONDERFUL Website Company … now my Pimoroni Order ACCOUNT dissappears -AND- my 2nd ORDER - DISSAPPEARS ! Made 2 Orders - 2 Account Logins (Main & Forum) with my Email Address - even received Invoice in my EMAIL. But the LOGIN states that the same Email Address as Login does NOT EXIST ! - ‘Gotta’ love these Brittish Business & Management … seems like things Never Change ! Good Job Guys ! ---
**Author:** ![jlsilicon](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@jlsilicon](https://forums.pimoroni.com/u/jlsilicon)\ **Post date:** [October 11, 2016, 3:29pm UTC](https://forums.pimoroni.com/t/orders-and-accounts-2-accounts-but-still-can-not-see-my-orders/3167/3 "2016-10-11T15:29:54Z")
Thanks for the MESS pimoroni. ---
**Author:** ![jlsilicon](https://avatars.discourse-cdn.com/v4/letter/j/8797f3/32.png) [@jlsilicon](https://forums.pimoroni.com/u/jlsilicon)\ **Post date:** [October 12, 2016, 12:57am UTC](https://forums.pimoroni.com/t/orders-and-accounts-2-accounts-but-still-can-not-see-my-orders/3167/4 "2016-10-12T00:57:30Z")
Looks like a friend of mine had the same Problem last week. Tried to order from this website. Charged him on his credit card then returned the Payment back to the Card the next Day. DO NOT ORDER FROM THIS COMPANY - THEY DO NOT SEEM TO KEEP PARTS IN STOCK - AND KICKBACK THE ORDERS !!! BE WARNED !!! ---
**Author:** ![sandyjmacdonald](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/sandyjmacdonald/32/393_2.png) [@sandyjmacdonald](https://forums.pimoroni.com/u/sandyjmacdonald)\ **Post date:** [October 12, 2016, 11:20am UTC](https://forums.pimoroni.com/t/orders-and-accounts-2-accounts-but-still-can-not-see-my-orders/3167/5 "2016-10-12T11:20:07Z")
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**Author:** ![gadgetoid](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/gadgetoid/32/13_2.png) [@gadgetoid](https://forums.pimoroni.com/u/gadgetoid)\ **Post date:** [October 12, 2016, 11:23am UTC](https://forums.pimoroni.com/t/orders-and-accounts-2-accounts-but-still-can-not-see-my-orders/3167/6 "2016-10-12T11:23:37Z")
It appears you attempted to order two Pi Zeros, despite our clearly stated “1 per customer” policy. You should have received an email stating why your order was cancelled. I’d recommend you get in touch with [support@pimoroni.com](mailto:support@pimoroni.com) regarding your concerns, our forums are generally for technical support and discussion. The forum and shop are separate for technical and security reasons You had no trouble creating two accounts (or possibly more) with our shop to attempt to circumvent our “1 per customer” policy. What difference does a forum account make? Cheers