# Picade screen defective?

**URL:** <https://forums.pimoroni.com/t/picade-screen-defective/2980>\
**Category:** Picade\
**Created:** [September 5, 2016, 6:59pm UTC](https://forums.pimoroni.com/t/picade-screen-defective/2980 "2016-09-05T18:59:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![david1](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/david1/32/1584_2.png) [@david1](https://forums.pimoroni.com/u/david1)\
**Post date:** [September 5, 2016, 6:59pm UTC](https://forums.pimoroni.com/t/picade-screen-defective/2980/1 "2016-09-05T18:59:12Z")

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Hello everyone

I have just carefully completed the build of the picade arcade cabinet and also modified the config.txt to add the hdmi\_force\_hotplug=1 code.

However the screen seems to be defective as illlustrated in the enclosed picture album.

> **[picade build](https://photos.google.com/share/AF1QipN8z1b9_jDgP41H4Z4-k7qxr9PVckLDk7SMzXn1UoIQL_5JfkZ0z8tAMBnqAMcYOg?key=TUFEZE9TQmpYVTUtNXFHbW9GR3B2cjI0Q2c0d1BR)**
>
> 0 new photos · Album by David Maler

I have checked all connectors including the sensitive LCD ribbon cable but everything seems to be in the right order.

I have also plugged another hdmi screen to my raspberry and the retropie works OK.

Any suggestions on this?

Many thans

David

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**Author:** ![angel77lopez](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/angel77lopez/32/1384_2.png) [@angel77lopez](https://forums.pimoroni.com/u/angel77lopez)\
**Post date:** [September 7, 2016, 3:06am UTC](https://forums.pimoroni.com/t/picade-screen-defective/2980/2 "2016-09-07T03:06:33Z")

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looks to be a bad screen for sure. Have you emailed Picade support?

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**Author:** ![Paulcheffus](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@Paulcheffus](https://forums.pimoroni.com/u/Paulcheffus)\
**Post date:** [September 7, 2016, 7:05am UTC](https://forums.pimoroni.com/t/picade-screen-defective/2980/3 "2016-09-07T07:05:28Z")

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Hi

My wife’s laptop screen went like that and had to be replaced.

Cheers

Paul

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<div class="post-metadata">

**Author:** ![david1](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/david1/32/1584_2.png) [@david1](https://forums.pimoroni.com/u/david1)\
**Post date:** [September 7, 2016, 9:26am UTC](https://forums.pimoroni.com/t/picade-screen-defective/2980/4 "2016-09-07T09:26:48Z")

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Yes I email support and they also think it is a defective screen, hope they can send me a replacement one.