# Picade with retropie 4.1 controller problems **URL:** \ **Category:** Support\ **Created:** [January 28, 2017, 7:48pm UTC](https://forums.pimoroni.com/t/picade-with-retropie-4-1-controller-problems/3885 "2017-01-28T19:48:30Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Lookie](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/lookie/32/1980_2.png) [@Lookie](https://forums.pimoroni.com/u/Lookie)\ **Post date:** [January 28, 2017, 7:48pm UTC](https://forums.pimoroni.com/t/picade-with-retropie-4-1-controller-problems/3885/1 "2017-01-28T19:48:30Z")
I have constructed my own picade this weekend and everything is fine, except for the controls… I have installed a raspberry pi 3B in the picade. Using Retropie as the software on the sdcard. I already uncommented the line for hdmi, so my screen is working perfectly. The only problem left is setting up the controls… I have followed all wiring as stated in the youtube video. Volumecontrol for the speakers works like a charm, the other controls unfortunately do not get recognized. I have attached a keyboard to the pi and logging keys works. Usb-cables have been exchanged and work aswell. I have been able to setup controlbuttons and stick just once after using a keyboard, but before that (for about 10 reboots) and after that one time, it just does not seem to recognize the picade pcb as a usb-controller… can anybody help out please? support from pimoroni advised me to update the software on the pcb, but I have zero experience in doing so… can anybody help me out with a step by step guide please? - do I put the unzipped files from github on the sdcard? do I put them on a usbdrive? - How do i reach the necessary files from the retropie install? etc etc… I really am clueless… ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [January 28, 2017, 9:07pm UTC](https://forums.pimoroni.com/t/picade-with-retropie-4-1-controller-problems/3885/2 "2017-01-28T21:07:41Z")
to update the firmware, hit ‘F4’ when in Emulation Station, then at the console type: ``` curl https://http://get.pimoroni.com/picadefw | bash ``` when prompted choose the standard firmware. … to verify that the pcb is registered as a usb device, use ``` showkey ``` (it should react to button pressed as long as connected to Picade terminals, nothing else needed) ---
**Author:** ![Lookie](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/lookie/32/1980_2.png) [@Lookie](https://forums.pimoroni.com/u/Lookie)\ **Post date:** [January 29, 2017, 12:53pm UTC](https://forums.pimoroni.com/t/picade-with-retropie-4-1-controller-problems/3885/3 "2017-01-29T12:53:39Z")
Using showkey : none of the keypresses show up… Installing the firmware update : the whole thing runs and ends with : if the update does not continue automatically press reset on your picade… reset button on the pcb does nothing… ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [January 29, 2017, 4:15pm UTC](https://forums.pimoroni.com/t/picade-with-retropie-4-1-controller-problems/3885/4 "2017-01-29T16:15:06Z")
then it looks like a failure on the USB side… try different cables maybe. If all fails you may have a faulty Picade PCB. … if `lsusb` does not list the following then the device is simply not detected by the Pi: ``` Device xxx ID 2341:8036 Arduino SA Leonardo (CDC, ACM, HID) ``` ---
**Author:** ![Lookie](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/lookie/32/1980_2.png) [@Lookie](https://forums.pimoroni.com/u/Lookie)\ **Post date:** [January 29, 2017, 4:39pm UTC](https://forums.pimoroni.com/t/picade-with-retropie-4-1-controller-problems/3885/5 "2017-01-29T16:39:11Z")
Nope the arduino pcb does not show upon lsusb… can I exchange the card for a working one? ---
**Author:** ![RogueM](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/roguem/32/311_2.png) [@RogueM](https://forums.pimoroni.com/u/RogueM)\ **Post date:** [January 29, 2017, 5:15pm UTC](https://forums.pimoroni.com/t/picade-with-retropie-4-1-controller-problems/3885/6 "2017-01-29T17:15:18Z")
you need to contact [support@pimoroni.com](mailto:support@pimoroni.com) for a replacement… feel free to reference this thread as a means to show you tried to troubleshoot the problem (and that my conclusion is that the board is dead, or at least the USB transmission).