# Plasma2350W **URL:** \ **Category:** Support\ **Created:** [April 24, 2025, 11:25am UTC](https://forums.pimoroni.com/t/plasma2350w/27677 "2025-04-24T11:25:21Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Madasafrog](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/madasafrog/32/11597_2.png) [@Madasafrog](https://forums.pimoroni.com/u/Madasafrog)\ **Post date:** [April 24, 2025, 11:25am UTC](https://forums.pimoroni.com/t/plasma2350w/27677/1 "2025-04-24T11:25:21Z")
Hi I am have the devils own job getting the plasma 2350 W to work any help or advice would be most appriciated I have tried all the uf2 files i can find but it just will not work ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 24, 2025, 11:31am UTC](https://forums.pimoroni.com/t/plasma2350w/27677/2 "2025-04-24T11:31:12Z")
This one will get you the correct firmware and all the examples. [https://github.com/pimoroni/plasma/releases/download/v1.0.0/plasma\_2350\_w-v1.0.0-micropython-with-filesystem.uf2](https://github.com/pimoroni/plasma/releases/download/v1.0.0/plasma_2350_w-v1.0.0-micropython-with-filesystem.uf2) What RGB strip do you have, how is it wired, and how is it configured in the example? ---
**Author:** ![Madasafrog](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/madasafrog/32/11597_2.png) [@Madasafrog](https://forums.pimoroni.com/u/Madasafrog)\ **Post date:** [April 24, 2025, 12:17pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/3 "2025-04-24T12:17:53Z")
Thanks for the prompt reply I have the [Flexible RGB LED Strip (aka NeoPixel, WS2812, SK6812)](https://shop.pimoroni.com/products/flexible-rgb-led-strip-neopixel-ws2812-sk6812-compatible?variant=30260032110675) connected to the 2350 and the uf2. file that you shared installs on the board the board shows up in device manager but when I try to cofigure Thonny it throws an error that it is unable to connect to the com port with this error Unable to connect to COM10: could not open port ‘COM10’: PermissionError(13, ‘Access is denied.’, None, 5) If you have serial connection to the device from another program, then disconnect it there first. Backend terminated or disconnected. Use ‘Stop/Restart’ to restart. I only have the board in the usb I had that uf2. file downloaded already I can run the leds on a pico but not with the 2350 ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 24, 2025, 12:21pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/4 "2025-04-24T12:21:01Z")
What happens if you press the reset button while its connected to Thonny? ---
**Author:** ![Madasafrog](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/madasafrog/32/11597_2.png) [@Madasafrog](https://forums.pimoroni.com/u/Madasafrog)\ **Post date:** [April 24, 2025, 12:25pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/5 "2025-04-24T12:25:44Z")
The cursor blinks on an empty shell and there are no files showing in the left hand pane ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 24, 2025, 1:01pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/6 "2025-04-24T13:01:34Z")
I have a Plasma 2350, it’s not a W though. It looks like mine is running, ```auto MicroPython feature/psram-and-wifi, plasma2350 v0.0.9 on 2024-11-06; Pimoroni Plasma 2350 (LTE + WiFi) with RP2350 Type "help()" for more information. >>> I'm going to flash it with the newer one and see what happens. ``` ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 24, 2025, 1:28pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/7 "2025-04-24T13:28:43Z")
The plasma\_2350\_w-v1.0.0-micropython-with-filesystem.uf2 worked Ok for me. Part of my strip lit up right away as it ran the included main.py file on the reboot. I had to edit my original saved main.py slightly to make it compatible and run. But other than that all was OK for me. Thonny saw it and connected just fine. ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 24, 2025, 1:31pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/8 "2025-04-24T13:31:03Z")
Just to confirm, you have the new Plasma 2350, right? Not one of the older Plasma sticks? ---
**Author:** ![Madasafrog](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/madasafrog/32/11597_2.png) [@Madasafrog](https://forums.pimoroni.com/u/Madasafrog)\ **Post date:** [April 24, 2025, 3:00pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/9 "2025-04-24T15:00:06Z")
![0](https://us1.discourse-cdn.com/flex016/uploads/pimoroni/original/2X/2/2b4e03b645b4f117123948c0d73d36640375b043.jpeg) I am begining to suspect my pc usb port as when i plugged my phone in it went a bit haywire I’ll give it a go on my raspberry pi a bit later. I’m not too sure how to do it but I’ll muddle through Thanks for all your help I’ll let you know how I get on ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 24, 2025, 3:32pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/10 "2025-04-24T15:32:27Z")
OK, just wanted to double check. Mine is the non W, it has the SP/CE connector for the RM2 module, but no onbard wifi, > **[Plasma 2350](https://shop.pimoroni.com/en-us/products/plasma-2350?variant=42092628246611)** > > An all-in-one, USB-C powered controller for WS2812/Neopixel and APA102/Dotstar addressable LED strips. Now with added wireless connectivity! ---
**Author:** ![Madasafrog](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/madasafrog/32/11597_2.png) [@Madasafrog](https://forums.pimoroni.com/u/Madasafrog)\ **Post date:** [April 24, 2025, 3:54pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/11 "2025-04-24T15:54:28Z")
Well I sat down with a nice hot strong cup of tea and after a few minutes of tinkering I now have it working on my Pi there was a great cheer all round and a very happy Madasafrog Once again thanks for all your help I am really pleased with the outcome ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 24, 2025, 7:17pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/12 "2025-04-24T19:17:11Z")
Powering it via USB can be problematic depending on how many LED’s are in your string and how bright you light them. An old school USB A port is limited to just 500ma of current. Exceed that limit and it can turn off the +5V supply to that port. A Raspberry Pi on the other hand, can supply up to1.2A to any one of it’s 4 USB ports. I run my Plasma 2350 with a dedicated 5V 4A supply wired to the screw terminals. I have a 144 LED strip that I use for desktop lighting. I use a custom Data only USB cable for programing it. That way my dedicated supply doesn’t backfeed it’s +5V to the PC via the USB Cable. ---
**Author:** ![Madasafrog](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/madasafrog/32/11597_2.png) [@Madasafrog](https://forums.pimoroni.com/u/Madasafrog)\ **Post date:** [April 24, 2025, 11:24pm UTC](https://forums.pimoroni.com/t/plasma2350w/27677/13 "2025-04-24T23:24:41Z")
Yeah I have a 5v power supply i can use . Did you make the data lead yourself or are they readily available? ---
**Author:** ![alphanumeric](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/alphanumeric/32/2729_2.png) [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)\ **Post date:** [April 25, 2025, 8:22am UTC](https://forums.pimoroni.com/t/plasma2350w/27677/14 "2025-04-25T08:22:28Z")
I made it myself. I carefully cut a slit in the jacket length wise, pulled the red +5V wire out, and cut it in half. Then slipped it all back in and wrapped a piece of electrical tape around it. I used a yellow colored USB cable, the wrap of black tape really stands out to remind me of what that cable is for. ;) ---
**Author:** ![Madasafrog](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/madasafrog/32/11597_2.png) [@Madasafrog](https://forums.pimoroni.com/u/Madasafrog)\ **Post date:** [April 25, 2025, 11:09am UTC](https://forums.pimoroni.com/t/plasma2350w/27677/15 "2025-04-25T11:09:24Z")
yep that would do it I’ll spend a bit of time down the shed a tinkering see what i can manage. Great tip thanks again