# Skywriter XL not working **URL:** \ **Category:** Support\ **Created:** [July 8, 2017, 9:13pm UTC](https://forums.pimoroni.com/t/skywriter-xl-not-working/5254 "2017-07-08T21:13:38Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![PalimPalim](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@PalimPalim](https://forums.pimoroni.com/u/PalimPalim)\ **Post date:** [July 8, 2017, 9:13pm UTC](https://forums.pimoroni.com/t/skywriter-xl-not-working/5254/1 "2017-07-08T21:13:38Z")
I bought the big Skywriter XL, 2 to 3 weeks ago. It does not seem to recognize any gestures. This is the output when running test.py, besides a lot of blank lines > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Got firmware info > 1.1.18;p:Hills > Exception in thread Thread-1: > Traceback (most recent call last): > File “/usr/lib/python2.7/threading.py”, line 810, in \_\_bootstrap\_inner > self.run() > File “/usr/lib/python2.7/dist-packages/skywriter.py”, line 119, in run > if self.todo() == False: > File “/usr/lib/python2.7/dist-packages/skywriter.py”, line 325, in \_do\_poll > raise Exception(“Skywriter encoutered nore than 10 consecutive I2C IO errors!”) > Exception: Skywriter encoutered nore than 10 consecutive I2C IO errors! Any ideas? ---
**Author:** ![RaspberryPicardBox](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/raspberrypicardbox/32/7454_2.png) [@RaspberryPicardBox](https://forums.pimoroni.com/u/RaspberryPicardBox)\ **Post date:** [July 8, 2017, 9:23pm UTC](https://forums.pimoroni.com/t/skywriter-xl-not-working/5254/2 "2017-07-08T21:23:44Z")
Hi there PalimPalim, Another post with a similar issue was posted not long ago: [http://forums.pimoroni.com/t/skywriter-hat-issue-an-invalid-gestiic-library-was-stored-or-the-last-update-failed/5100?u=raspberrypicardbox](http://forums.pimoroni.com/t/skywriter-hat-issue-an-invalid-gestiic-library-was-stored-or-the-last-update-failed/5100?u=raspberrypicardbox) Gadgetoid suggested some ways of fixing the issue, but I don’t believe the cause was ever decidedly found. Perhaps try what is suggested there and log your results back here? Thanks, -Picard ---
**Author:** ![PalimPalim](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@PalimPalim](https://forums.pimoroni.com/u/PalimPalim)\ **Post date:** [July 9, 2017, 8:07am UTC](https://forums.pimoroni.com/t/skywriter-xl-not-working/5254/3 "2017-07-09T08:07:00Z")
Thanks for the super quick reply. I ran the update.py script. No w running test.py recognizes > (‘Touch!’, ‘center’) > (‘Tap!’, ‘center’) > (‘Touch!’, ‘center’) > (‘Tap!’, ‘center’) but nothing else. Gestures are only recognized if I directly tap the board. Any more ideas? And thank you for the help!!! After I while I get this error: > Exception in thread Thread-1: > Traceback (most recent call last): > File “/usr/lib/python2.7/threading.py”, line 810, in \_\_bootstrap\_inner > self.run() > File “/usr/lib/python2.7/dist-packages/skywriter.py”, line 119, in run > if self.todo() == False: > File “/usr/lib/python2.7/dist-packages/skywriter.py”, line 325, in \_do\_poll > raise Exception(“Skywriter encoutered nore than 10 consecutive I2C IO errors!”) > Exception: Skywriter encoutered nore than 10 consecutive I2C IO errors! ---
**Author:** ![RaspberryPicardBox](https://sea2.discourse-cdn.com/flex016/user_avatar/forums.pimoroni.com/raspberrypicardbox/32/7454_2.png) [@RaspberryPicardBox](https://forums.pimoroni.com/u/RaspberryPicardBox)\ **Post date:** [July 9, 2017, 4:38pm UTC](https://forums.pimoroni.com/t/skywriter-xl-not-working/5254/4 "2017-07-09T16:38:51Z")
Sorry for the super late reply this time around, I was a little busy this morning! I’m afraid that my extent of knowledge on Linux driver software is little to none, so I can’t say for certain any solutions for you. There’s always the chance that @Gadgetoid will have come up with some sort of solution (he usually does) for you! In the mean time, I’d recommend taking a look at the standard troubleshooting steps; check soldering, update Raspbian etc… ---
**Author:** ![PalimPalim](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@PalimPalim](https://forums.pimoroni.com/u/PalimPalim)\ **Post date:** [July 9, 2017, 5:58pm UTC](https://forums.pimoroni.com/t/skywriter-xl-not-working/5254/5 "2017-07-09T17:58:14Z")
Thanks. I’ll wait if @gadgetoid has something to add. If not I will ask customer service for a replacement. Just to make that clear: I double checked the wiring. I have also tried the adafruit speaker head which does work.