# Trilobot software errors
**URL:** https://forums.pimoroni.com/t/trilobot-software-errors/25335
**Category:** Support
**Created:** [August 24, 2024, 2:04pm UTC](https://forums.pimoroni.com/t/trilobot-software-errors/25335 "2024-08-24T14:04:54Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Bryan](https://forums.pimoroni.com/u/Bryan)
#### Post date: [August 24, 2024, 2:04pm UTC](https://forums.pimoroni.com/t/trilobot-software-errors/25335/1 "2024-08-24T14:04:54Z")
When I try to load the software from your “beginner friendly tutorial” link, everything appears to work until the “sudo ./install.sh” command. At this point I get the following errors:
E: Unable to locate package python-configparser
trilobot 0.0.2 Python Library: Installer
Installing for Python 2…
error: externally-managed-environment
Generating documentation.
Error: Failed to generate documentation.
I am using a pi 4B with a freshly installed 64 bit raspberry pi os ver. 2024-07-04
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### Author:  [@alphanumeric](https://forums.pimoroni.com/u/alphanumeric)
#### Post date: [August 24, 2024, 4:37pm UTC](https://forums.pimoroni.com/t/trilobot-software-errors/25335/2 "2024-08-24T16:37:56Z")
You may have better luck if you install Pi OS Legacy. The latest release, Bookworm, requires a Python Virtual Environment. If the installer isn’t written to take that into account you will get the
`externally-managed-environment` error.
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### Author:  [@Bryan](https://forums.pimoroni.com/u/Bryan)
#### Post date: [August 24, 2024, 8:39pm UTC](https://forums.pimoroni.com/t/trilobot-software-errors/25335/3 "2024-08-24T20:39:55Z")
Thank You Much.
That was the fix.