# Trouble installing explorerhat packages

**URL:** <https://forums.pimoroni.com/t/trouble-installing-explorerhat-packages/26342>\
**Category:** Support\
**Created:** [October 12, 2024, 1:44pm UTC](https://forums.pimoroni.com/t/trouble-installing-explorerhat-packages/26342 "2024-10-12T13:44:19Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Edpi123](https://avatars.discourse-cdn.com/v4/letter/e/4491bb/32.png) [@Edpi123](https://forums.pimoroni.com/u/Edpi123)\
**Post date:** [October 12, 2024, 1:44pm UTC](https://forums.pimoroni.com/t/trouble-installing-explorerhat-packages/26342/1 "2024-10-12T13:44:20Z")

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Hi there,

Have installed Explorerhat and have bought an explorerhat pro, but my install on Raspberry Pi3 doesn’t seem to have worked properly.

With the EHpro on my Pi, if I run ‘import explorerhat’ I get loads of error codes - I have installed using a virtual environment and there are folders with the modules stored on the pi, don’t know what to do.

Here are the error codes from Python:  
Explorer HAT Pro detected…  
Traceback (most recent call last):  
File “/home/perfectstorm/mu\_code/bois.py”, line 1, in   
import explorerhat  
File “/usr/lib/python3/dist-packages/explorerhat/ **init**.py”, line 756, in   
touch.\_add(one=CapTouchInput(4, 1))  
^^^^^^^^^^^^^^^^^^^  
File “/usr/lib/python3/dist-packages/explorerhat/ **init**.py”, line 595, in **init**  
\_cap1208.on(channel=self.channel, event=event, handler=self.\_handle\_state)  
File “/usr/lib/python3/dist-packages/cap1xxx.py”, line 386, in on  
self.start\_watching()  
File “/usr/lib/python3/dist-packages/cap1xxx.py”, line 400, in start\_watching  
self.async\_poll.start()  
File “/usr/lib/python3/dist-packages/cap1xxx.py”, line 208, in start  
if self.isAlive() == False:  
^^^^^^^^^^^^  
AttributeError: ‘AsyncWorker’ object has no attribute ‘isAlive’. Did you mean: ‘is\_alive’?

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