RV3028 not getting time

Hi

Just installed and RV3028 rtc
u can see it on 1c2 wirh i2cdetect -y 1

0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f

00: 03 – -- – -- – -- – -- – -- – --
10: – -- – -- – -- – -- – -- – -- – -- – --
20: – -- – -- – -- – -- – -- – -- – -- – --
30: – -- – -- – -- – -- 38 – -- – -- – -- –
40: – -- – -- – -- – -- – -- – -- – -- – --
50: – -- 52 – -- – -- – -- – -- – -- – -- –
60: – -- – -- – -- – -- – -- – -- – -- – --
70: – -- – -- – -- 76 –
when i issue python set-time.py

set-time.py - Sets RTC with current time for your system and
enables battery backup to preserve the time when power is off.
Press Ctrl+C to exit.

Traceback (most recent call last):
File “set-time2.py”, line 25, in
rtc_time = rtc.get_time_and_date()
File “build/bdist.linux-armv7l/egg/rv3028/init.py”, line 330, in get_time_and_date
ValueError: month must be in 1…12

hwclock --verbose
hwclock from util-linux 2.33.1
System Time: 1571328561.982435
Trying to open: /dev/rtc0
Trying to open: /dev/rtc
Trying to open: /dev/misc/rtc
No usable clock interface found.
hwclock: Cannot access the Hardware Clock via any known method.

i think i have been sent a duff rtc module any ideas

thanks

If thats Buster lite, you may have to install smbus manually
sudo apt install python-smbus # Python 2
sudo apt install python3-smbus # Python 3

Did sudo pip install rv3028 run fine without any errors?

Did you get yours working? I just set mine up but its not passing the time to Raspbian?

nope
and nothing from the support guys gave up on it

some of the quality control is poor

bought a 5x5 led matrix from them some of the leds dont work!!

I did eventually get mine working buy other means. At least its usable now. If you follow the link to my other thread you will see how I did it.