Missing PI from order

Hi Matey… I think a little more lime and little less rum might be needed in the packing department. Ordered a PIM150 (Pi3 + case) but only received the PIM147 case. Sent an email to support a couple of days ago, but maybe they’ve mutinied?

Order Number: PI62834
Order email: Simon.Rackstraw@SteppingStonesIT.com

Thanks.

Hey Simon!

i’m sorry that you did not get an answer from us!
I assigned the ticket to the right department that will handle your replacement but didn’t inform you about it.
I swear it wasn’t because the rum… ;)
Your Pi will be out today!

Cheers,
Steffen