New and need help. Kickstarter Picade board problems

You want to be flashing the original 2015 firmware, which you can find here: https://github.com/pimoroni/Picade-Sketch/tree/master/update

The actual update file you want is: https://github.com/pimoroni/Picade-Sketch/blob/master/update/other/picade_original.hex

So you should run:

./update other/picade_original.hex