This post concerns more broadly the whole Pimoroni site encompassing the webstore but anyway: I’d like to suggest a central place for crowdsourced content about your products (a single forum thread or even better, a wiki page per product) which could be linked from the shop page for easy and intuitive access. It could be e.g. a little wiki or a thread in the forums, preferably something that’s editable with a low threshold.
A real-life use case scenario goes that I have curated a bunch of essential notes about using one of your products, some gathered from the reviews and some elsewhere, and some info despite of rigorous googling yet only recently emerged. For a noob like me it would’ve been very helpful if the info had been readily available. I would’ve wanted to share the notes I made but I couldn’t leave a review for some reason and just starting a random thread here feels it’s not a place where people would first go looking for information. This is not intended as negative feedback but a suggestion for improvement.
I know, on one hand, having a wiki could be a bit overlapping with the forums and it would be administration overhead for you, but on the other hand it would be an easy place to crowdsource some fundamental documentation or at least links as pointers to other documentation. How does it sound?