Enviro + lcd not working

Hello I have recently set up the enviro + and I can get the sensors seem to be working getting a readings all good. I can also get the lcd to display Hello, World! But when I try to get it to display the readings it doesn’t work. I’m using the code and steps provided in the help guide on the website. I have a raspberry pi 3. Can you help- I am pretty new to this. Thanks

A link to the file your trying to run would help.
Are you running the file from an IDE like Thonny?
If yes, does it show any error message?
I don’t have an Enviro, but I do run modified versions of its examples on my Breakout Garden equivalent setups.