HELP: Not received my order

Hi,
i have tried to contact you on support@pimoroni.com three times, but no one answer me, i really don’t know why?

It is almost 30 days that i bought PI Zero, but i didn’t received yet. My order number is #PI45605.
Best regards and i hope you will answer me as soon as possible.

I’m chasing this up for you, will get back to you shortly!

Not sure how your ticket slipped through the cracks, sorry about that. Someone from the shop team is sorting this out for you now.

Thank you @jon.
I hope it will arrive soon.