I have an nvme base on a pi 5 that’s been running fine for 2 weeks. This morning the nvme base appears dead. I booted from an SDcard and pios doesn’t see the interface at all, no /dev/nvme file.
Anybody have any troubleshooting suggestions?
Carefully reseat the ribbon cable at both ends. That would be the first thing I’d try on mine if it went south.
Yeah that was the first thing I tried too…
Ok, next step for me would be to reseat the drive.
Yeah been there, done that…
There really isn’t a whole lot to check with these things. I could put the SSD in my laptop to rule that out, but that’s a lot of work!
The fact that the OS isn’t seeing the interface leads me to believe it’s the nvme base, not the SSD. I’m probably not going to buy another nvme base if they only last a couple weeks…
It is not correct to draw that conclusion from a sample of one. It is unfortunate that a small percentage of electronic components will fail shortly after being put into use. It does not mean that this is the norm.
I have only had to exchange one Pimoroni-supplied product and their support was excellent.
I bought mine Dec 2023. It’s been trouble free since I set it up.
I’d e-mail Pimoroni Tech Support and see what they have to say.
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