It appears you attempted to order two Pi Zeros, despite our clearly stated “1 per customer” policy. You should have received an email stating why your order was cancelled. I’d recommend you get in touch with email@example.com regarding your concerns, our forums are generally for technical support and discussion.
The forum and shop are separate for technical and security reasons You had no trouble creating two accounts (or possibly more) with our shop to attempt to circumvent our “1 per customer” policy. What difference does a forum account make?