Picade console back plate

I’ve just assembled my Picade console. The stick and buttons are working well, but the back plate doesn’t close. Essentially the whole plate is shifted towards the buttons end of the console by about 4-5mm, preventing the door from fitting and stopping the hinge from catching.

Please advise.

drop an email to support@pimoroni.com and they’ll sort you out a replacement.

Thanks! Emailed them on Tuesday but no reply yet.

-Edit- no, they did get back to me- my bad.