Picade RPi4 4GB 10" screen - no signal

Support
1

Dear all,

On a brand new build of the picade I’m having the no HDMI signal error (based on the forums seems to occur frequently) I have performed various troubleshooting steps yet the issue persists.

  • set the force hotplug setting in config file
  • set HDMI group to 2 and mode to 16
  • connected pi to TV - raspbian boots and desktop displayed
  • powered monitor via external power supply
  • connected picade monitor to external HDMI source - YouTube displayed fine hence the ribbons and signal boards are fine.

Anyone have any idea what might be causing the issue (note I’m using a 60w 3rd party power brick to power the USB-C hat - this should be enough for the pi and screen each having its own power lead)

2

Any help would be appreciated as I will have to return it otherwise

3

Incase anyone else is facing the same issue it seems the standoffs included in the kit are not compatible with the pi4. On removing the standoffs I was able to push the hat even more down and boom screen worked.