I’ve tried both the st7789 and the picodisplay libraries, from the tags on the releases (so the examples should match the firmwares) and neither seem to work with my display :(
I’m thinking its a hardware fault. If it was software you would have gotten a “no module named st7789” etc error message. It’s what I get if I run old code on 1.19.0.
There is a contact support link on the main shop page you can use to e-mail Pimoroni Tech support directly. You likely won’t get a reply until Monday.
I think I’m having the same problem and it’s possibly some hardware fault; I found that if I press the bottom of the screen upwards (USB port on the left, for reference) I do get some output, but as soon as I stop pressing the display start to glitch and then blanks out.
Did you have any luck with the tech support?
No, it’s happening with a pre-soldered pico. Only thing I can think of other than a fault is that I wasn’t careful enough fitting the screen onto the pico…
You are cautioned to only press on the circuit board when attaching it to a Pico. Same deal with the Pi based GPIO displays. It’s not so easy to do in practice though.