Howdy,
Have received multiple packages as recently as a month or two ago, yet all of a sudden your system is rejecting my address saying “cannot ship to that address”. I receive UPS packages near-daily, seems like a database mess-up or something.
Can someone please fix that? I’ve got a ~$100 order held up because it won’t ship to the address (and there’s no other address to give it). Please contact me in msgs if you need the full address to try and debug the problem.
Thanks!
-John Wiederhirn
You’ll get a quicker response this way.
Contact Us for Raspberry Pi Technical Support - Pimoroni
Do you have LiPo batteries in your cart by any chance? We can only only ship these by land freight, so they’re a common reason why folks in the US get ‘no shipping methods’.
Nope. No such things in my cart. I’ve encountered what you describe before, but this is different. Nothing is working regardless of cart contents.
If you send some screenshots showing the error you’re getting and the contents of your cart to support@pimoroni.com we’ll do our best to figure it out :)
Just chiming in my tuppence on this.
Myself a UK resident, with many orders from Pimoroni. I’m also receiving that “cannot ship to this address” red banner. Above many successful deliveries to that address below it. 🤔
I’ve just placed an order. Due to the current IT issues in the headlines, paid via PayPal (😬) without any issue.
Is is possibly related to this “shopify” thing, which bounces clean off my PiHole anyway? 🤷
Just as an FYI.