Order stuck in "Preparing for dispatch"


#1

Hello,
Last sunday I ordered a Picade, a Raspberry Pi 3 and its 2.5A alimentation (order #PI109397). It’s thursday now and my order status is still “Preparing for dispatch”. I had hope to be delivered next week, living in France I know delivery will take 3-5 days. But that won’t do if my order is waiting for dispatch a whole week.


#2

Apologies for the delay! We’ll get that dispatched today, if possible. I’ve prodded our shop team.


#3

Thanks Sandy, the shipment is now on its way!