Pi 400 + hyperpixel4 = blank

Curious if it’s a known issue or just my own user error… Iv lost count on how many times iv flashed a new rpi OS, follow the one line install or github repo manuel install and each try after a few minutes the display goes black. This doesn’t accure when I replicate the install on a pi 4 though. All help is appreciated,
Thank you.

Same thing is happening to me, but it’s more like a few seconds after starting up. My desktop loads, then 1 second later it blanks.

I’ve had the same issue with my HyperPixel4 on the Pi 400.

I have the Hyperpixel plugged into the GPIO on my 400 via an Adafruit Cyberdeck and am using the latest Pi OS (I tried the legacy Raspian linked from the Pomoroni Hyperpixel help page but it was so unstable on my 400 even without the Hyperpixel that I went back to the latest build; couldn’t even get to the Hyperpixel installation).

Using the latest Pi build on my 400, when I try to run the recommended install.sh, I get the following results (the touch-function then works, but display doesn’t). The LED lights are on, but no display.

Does anyone else know what I need to do to fix this?

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pi@raspberrypi:~ $ journalctl -xe

░░ A start job for unit hyperpixel4-init.service has begun execution.

░░ The job identifier is 1460.

Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: Traceback (most recent call last):
Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: File “/usr/bin/hyperpixel4-init”, line 3, in
Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: import RPi.GPIO as GPIO
Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: ImportError: No module named RPi.GPIO
Dec 30 10:46:11 raspberrypi systemd[1]: hyperpixel4-init.service: Main process exited, code=exited, status=1/FAILURE

░░ Subject: Unit process exited
░░ Defined-By: systemd
░░ Support: Debian -- Support

░░ An ExecStart= process belonging to unit hyperpixel4-init.service has exited.

░░ The process’ exit code is ‘exited’ and its exit status is 1.

Dec 30 10:46:11 raspberrypi systemd[1]: hyperpixel4-init.service: Failed with result ‘exit-code’.

░░ Subject: Unit failed
░░ Defined-By: systemd
░░ The unit hyperpixel4-init.service has entered the ‘failed’ state with result ‘exit-code’.

Dec 30 10:46:11 raspberrypi systemd[1]: Failed to start HyperPixel 4.0" LCD Display Initialization.

░░ Subject: A start job for unit hyperpixel4-init.service has failed
░░ Defined-By: systemd

░░ A start job for unit hyperpixel4-init.service has finished with a failure.

░░ The job identifier is 1460 and the job result is failed.
Dec 30 10:46:11 raspberrypi sudo[1932]: pam_unix(sudo:session): session closed for user root
Dec 30 10:46:11 raspberrypi kernel: v3d fec00000.v3d: MMU error from client CLE (4) at 0x901000, pte invalid

Dec 30 10:46:12 raspberrypi systemd[1]: apt-daily-upgrade.service: Succeeded.
░░ Subject: Unit succeeded
░░ Defined-By: systemd

░░ The unit apt-daily-upgrade.service has successfully entered the ‘dead’ state.
Dec 30 10:46:12 raspberrypi systemd[1]: Finished Daily apt upgrade and clean activities.

░░ Subject: A start job for unit apt-daily-upgrade.service has finished successfully
░░ Defined-By: systemd

░░ A start job for unit apt-daily-upgrade.service has finished successfully.
░░ The job identifier is 1391.
Dec 30 10:46:12 raspberrypi systemd[1]: apt-daily-upgrade.service: Consumed 1.035s CPU time.
░░ Subject: Resources consumed by unit runtime
░░ Defined-By: systemd
░░ The unit apt-daily-upgrade.service completed and consumed the indicated resources.

pi@raspberrypi:~ $

=============================================================

pi@raspberrypi:~ $ systemctl status hyperpixel4-init.service
hyperpixel4-init.service - HyperPixel 4.0" LCD Display Initialization
Loaded: loaded (/etc/systemd/system/hyperpixel4-init.service; enabled; vendor preset: enabled)

Active: failed (Result: exit-code) since Thu 2021-12-30 10:46:11 EST; 7min ago

Process: 1969 ExecStart=/usr/bin/hyperpixel4-init (code=exited, status=1/FAILURE)
Main PID: 1969 (code=exited, status=1/FAILURE)
CPU: 53ms

Dec 30 10:46:10 raspberrypi systemd[1]: Starting HyperPixel 4.0" LCD Display Initialization…
Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: Traceback (most recent call last):
Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: File “/usr/bin/hyperpixel4-init”, line 3, in
Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: import RPi.GPIO as GPIO
Dec 30 10:46:11 raspberrypi hyperpixel4-init[1969]: ImportError: No module named RPi.GPIO
Dec 30 10:46:11 raspberrypi systemd[1]: hyperpixel4-init.service: Main process exited, code=exited, status=1/FAILURE
Dec 30 10:46:11 raspberrypi systemd[1]: hyperpixel4-init.service: Failed with result ‘exit-code’.
Dec 30 10:46:11 raspberrypi systemd[1]: Failed to start HyperPixel 4.0" LCD Display Initialization.